Senior Site Reliability Engineer – SRE

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of observability for essential product and user journeys within the team.

• Establish, develop, and sustain relevant metrics, dashboards, and alerts.

• Define and uphold SLIs/SLOs for crucial services and product-level metrics.

• Enhance monitoring, logging, tracing, and alerting across the systems utilized by the team.

• Serve as the primary responder for critical P0/P1 production incidents, including those occurring outside of regular hours.

• Analyze production signals, pinpoint potential root causes, and initiate independent issue mitigation.

• Collaborate with other engineers when broader assistance or escalation is necessary.

• Engage in incident triage, mitigation, and postmortem reviews.

• Recognize recurring reliability challenges and advocate for improvements in infrastructure, tooling, and incident-response processes.

• Work closely with backend and product engineers within a distributed, self-sufficient team.

⛳️ Requirements

• Extensive prior experience as a Backend / Software Engineer, with senior-level practical expertise in Node.js and TypeScript.

• Proven hands-on experience in an SRE, Production Engineering, or similar reliability-oriented role.

• Solid production experience with AWS.

• Familiarity with Cloudflare and CloudWatch.

• Experience in monitoring and observability across metrics, logging, tracing, and alerting.

• Practical background in responding to production incidents, including triage, mitigation, and postmortems.

• Capability to interpret monitoring signals and independently analyze and start resolving production issues.

• Comprehension of both application and infrastructure layers, rather than solely an infrastructure-focused background.

• Excellent communication skills and the ability to operate autonomously within a distributed engineering team.

• Willingness to participate in out-of-hours incident response as part of the team's support model.

• English proficiency is requested through the application form (level selection required).

🏝️ Benefits

• Health insurance.

• Wellbeing budget.

• Sport coverage.

• Learning budget.

• 18 business days of paid vacation annually.

• Paid sick leaves.

• All public holidays are treated as paid days off.