Staff Product Manager, Tenant Scale

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Lead the product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and upcoming deployment models.

• Establish quarterly and annual objectives for tenant portability and platform unification, decomposing epics into issues and minimal viable changes.

• Specify requirements for the unified deployment platform.

• Collaborate with engineering teams to convert infrastructure constraints and platform needs into product direction.

• Work alongside product peers within the Platforms organization to align efforts across multiple groups.

• Engage with both internal and external customers to grasp their isolation, regional deployment, compliance, and operational readiness needs.

• Develop business cases for investments in tenant-scale and unified deployment.

• Facilitate discussions on trade-offs regarding scalability, tenant encapsulation, deployment consistency, and platform unification.

• Convert technical concepts into product plans, priorities, documentation, and delivery milestones.

• Represent GitLab in discussions on cellular architecture and tenant scale during customer calls, events, and external forums.

• Mentor fellow product managers and promote shared ownership of the product work pool.

⛳️ Requirements

• Proven experience managing product work within technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.

• Capability to effectively interact with highly technical engineering teams and establish credibility in discussions about system design, deployment models, and platform limitations.

• Familiarity with SaaS or platform-based systems, including multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.

• Ability to gain a thorough understanding of GitLab’s architecture and tech stack while mentoring others on it.

• Comfortable engaging with customers or internal stakeholders regarding operational, compliance, or regional deployment requirements.

• Proficiency in transforming ambiguous technical challenges into product strategy, plans, priorities, and actionable tasks.

• Expertise in qualitative customer interviewing and product validation processes.

• Experience in developing business cases, including options for build, buy, and partner strategies.

• Proven track record of collaboration across product, engineering, user experience, and other cross-functional partners in a distributed setting.

• Strong written and verbal communication skills alongside excellent presentation abilities.

• Recognized as a thought leader in a relevant area.

• Background in engineering, technical support, or related product roles is appreciated.

🏝️ Benefits

• A comprehensive benefits package to support your health, finances, and overall well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave.