Product Manager – Domains & DNS

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the end-to-end integration and accreditation of TLDs, encompassing business case development, registry contracts, technical integration, business policy formulation, compliance, launch processes, handover to Domain Operations, and migration from upstream suppliers.

• Manage the integration roadmap, prioritizing domains based on management needs and margin enhancement.

• Evaluate the margin of each migrated TLD against its established business case.

• Take ownership of aftermarket products and reseller tools for listing and selling domain names.

• Ensure swift and dependable transfers following each sale.

• Manage parking monetization, including performance of providers, page-content standards, and revenue sharing with resellers.

• Lead the expiring domains program, which includes auctions, drop-catch, backorders, and DAX, adhering to registry rules and ICANN policies.

• Serve as the product owner for the registry automation pipeline, managing requirements, roadmap development, and quality assessments.

• Collaborate with Domain Operations to agree on the registry automation roadmap on a quarterly basis.

• Support the Director of Product and Lead PM in developing the reseller platform and module roadmaps through discovery and specification processes.

• Provide Sales, Support, and Marketing teams with integration change documentation, including changelogs, internal FAQs, and support briefings.

• Engage in agile delivery practices, including grooming, sprint planning, daily stand-ups, and retrospectives.

• Maintain Jira items in a sprint-ready and accurate state.

• Report to the Director of Product and collaborate within the Domains squad alongside Engineering, Domain Operations, Sales, Support, Marketing, and Finance.

⛳️ Requirements

• Familiarity with gTLD and ccTLD registry models, accreditation procedures, and region-specific policies.

• Comprehensive understanding of DNS, EPP, and processes associated with registry operations.

• Capability to apply ICANN policies, including ERRP, Transfer Policy, and obligations regarding DNS abuse.

• Knowledge of registry-specific expiration regulations.

• Insight into marketplace dynamics, parking yields, auction processes, and reseller revenue-sharing models.

• Competence in writing clear PRDs, acceptance criteria, and bug reports.

• Proficiency in using Jira and Confluence.

• Comfort in facilitating grooming sessions.

• Experience with EOS is advantageous.

• Skills in quantitative and qualitative analysis.

• Ability to manage relationships with external registries as well as internal Sales, Support, and Finance stakeholders.

• Daily utilization of AI tools and capability to create AI workflows for documentation and analysis.

• Strong, structured communication skills suitable for both technical and non-technical audiences.

• Self-management, learning adaptability, AI literacy, innovative mindset, quality focus, and dedication to customer satisfaction.

🏝️ Benefits

• 100% remote work (you can work from any location, no need to go to the office).

• Paid time off and sick leave.

• International team with regular online and offline events to foster connection.

• Internal workshops and knowledge-sharing opportunities.

• Quarterly reviews and annual salary assessments.

• Flexible working hours.

• ISO 27001-certified remote workplace.

• Meaningful work that offers real ownership and opportunities to step outside your comfort zone.

• Access to courses in the Openprovider Academy.

• Structured onboarding process.

• Clear Career Framework for managing your professional growth.

• Virtual Office for connecting with colleagues.

• Commitment to equal opportunity, diversity, and inclusion.