Staff Product Manager – Loan Management System

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the loan management system and primary record systems, encompassing the ledger, loan casting, pay-in-4 installments, participation and installment fees, repayment, and collections.

• Lead the evaluation of build-versus-buy options and oversee the transition from the existing loan-servicing platform.

• Transform the LMS from a singular product integration into a versatile multi-product framework.

• Deliver installment schedules that correspond to paycheck dates, manage early payoffs, and address decline and failure scenarios.

• Establish and monitor system performance metrics, including payoff rates and loss statistics.

• Leverage performance insights to prioritize funding initiatives.

• Work collaboratively with teams in Risk, Legal/Compliance, Data Science, Engineering, and Operations.

• Manage relationships with external partners, including Coastal and LoanPro, regarding casting, collections, and compliance.

• Develop a compliant, auditable, and scalable infrastructure for upcoming loan products.

• Report to the Senior Director of Product Management.

⛳️ Requirements

• Over 8 years of experience in product management.

• Significant experience in lending, credit, or financial systems.

• Direct involvement across the entire lending lifecycle: origination, underwriting, servicing, repayment, and collections.

• Strong understanding of risk and compliance aspects throughout the lending lifecycle.

• Proven history of developing internal platforms or systems of record.

• Experience in transitioning from single-product offerings to platform solutions.

• Capability to establish direction in unclear, greenfield environments.

• Skill in driving execution across various functions without formal authority.

• Excellent analytical abilities and comfort in utilizing data to guide decisions.

• Demonstrated proficiency in leveraging AI tools to enhance speed, quality, and impact.

• Experience with BNPL, installment, or pay-over-time products is advantageous.

• Practical experience with third-party loan-servicing systems like LoanPro is a plus.

• Experience in coordinating with banking or sponsoring partners such as Coastal is preferred.

• Familiarity with adverse action notices, Reg B, FCRA, and consumer-lending compliance is a bonus.

• Experience with ledger or servicing migrations, or launching a second product on shared infrastructure is a plus.

• Must be permanently authorized to work in the United States without visa sponsorship.

🏝️ Benefits

• Significant equity in a publicly traded company (NASDAQ: DAVE).

• Comprehensive benefits package.

• 401(k) matching contributions.

• Flexible paid time off (PTO).

• Flexible working hours.

• Virtual-first work environment.

• Home office stipend.

• Premium Medical, Dental, and Vision Insurance options.

• Generous paid parental and caregiver leave.

• 401(k) savings plan with matching contributions.

• Access to financial advisors and support for financial wellness.

• Generous company holidays, including Juneteenth and Winter Break.

• Company-wide in-person events once or twice a year.

• Virtual events throughout the year to engage with team members and leadership.