Staff Product Manager – Admin Dashboard, Configuration Engine

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the roadmap, prioritization, and outcomes for Configuration and Admin.

• Manage how clients and internal operators establish plans, networks, benefit designs, pricing logic, overrides, and rules.

• Oversee the configuration experience for users with varying technical skills.

• Define workflows for claims management that include role-based access controls.

• Deliver self-service reporting and query capabilities for both operations and client-facing teams.

• Ensure proper permissions, auditability, previews, staged rollouts, and change safety measures are in place.

• Collaborate with pricing, adjudication, and member-facing product owners to uphold consistent configuration contracts.

• Convert client edge cases into robust product rules.

• Establish testing protocols to identify poor setups before they lead to downstream failures.

• Create PRDs and specifications for engineering and quality assurance teams.

• Conduct discovery sessions with Implementation, Client Success, Operations, and client stakeholders.

• Define success metrics such as time-to-configure, configuration error rates, downstream rework, and self-service adoption.

• Implement iterative shipping, starting with high-friction paths and enhancing reporting.

• Work collaboratively with Engineering, Design, Implementation, Client Delivery, and domain experts on pricing, quality, and claims logic.

• Set product standards for high-stakes changes, blast-radius analysis, downstream validation, and inter-team contracts.

⛳️ Requirements

• 5-8+ years of experience in product management, including at least 2+ years focused on B2B platforms, admin/config tools, or complex workflow products.

• Proficient in navigating systems with numerous interdependent entities and possessing the judgment to understand how changes affect downstream processes.

• Proven history of delivering configuration UIs used by non-engineers in production, ideally incorporating validation, environments, audit logs, or staged rollouts.

• Strong written specification skills, along with the ability to collaborate with engineering on data models and edge-case designs.

• Experience in healthcare, benefits, insurance, or claims is highly advantageous, but experience managing a similarly complex system is acceptable.

• Bonus: familiarity with role-based access, multi-tenant SaaS, or reporting/BI surfaces.

🏝️ Benefits

• Bonus + equity.

• Unlimited PTO (mandatory 12 days).

• Computer + home office stipend.

• 401(k) + matching.

• Medical, dental, and vision insurance.

• Autonomy and ample opportunities for career advancement.