Staff Product Manager, Activation

This is a fully remote position, open to applicants in United States.

📋 Description

• Shape the future of agentic AI onboarding at Vanta.

• Direct how the Vanta Agent assists customers, facilitates setup, and manages security and compliance initiatives.

• Take ownership of the self-serve onboarding process for startups and downmarket clientele.

• Develop a seamless, high-converting experience from initial interaction to impactful product adoption.

• Collaborate with Sales, Marketing, Customer Success, and Account Management to create a scalable self-serve program.

• Enhance the discovery, configuration, and usage of Vanta products and platform features.

• Define the strategy, roadmap, and operating model for product activation and onboarding throughout the customer lifecycle.

• Work alongside Engineering, Design, Data, and GTM teams to establish metrics, identify challenges, conduct experiments, and optimize activation and time-to-value.

⛳️ Requirements

• Proven experience managing conversion and activation for self-serve products or customer onboarding processes.

• Capability to outline strategy, roadmap, and operating model for product activation and onboarding across the customer lifecycle.

• Strong collaboration skills with Sales, Marketing, Customer Success, Account Management, Engineering, Design, Data, and GTM teams.

• Proficiency in defining success metrics, pinpointing challenges, running experiments, and enhancing activation and time-to-value.

• Familiarity with the engagement and handoff processes between product-led and service-supported experiences in Sales, Customer Success, and Account Management.

• Ability to make informed decisions in ambiguous situations, communicate trade-offs, and drive momentum without formal authority.

• Systems thinking across onboarding, platform, lifecycle, data, and operational systems.

• Interest in creating an AI-native and agentic onboarding experience.

• Utilizes AI in daily tasks to enhance skills and improve outcomes.

• No specific educational qualifications mentioned.

🏝️ Benefits

• Competitive salary and equity package.

• Comprehensive medical, dental, and vision insurance, covering 100% of employee-only premiums for most medical plans.

• 16 weeks of paid Parental Leave for all new parents.

• Health and wellness stipend.

• Remote work setup, including stipends for internet and cellphone expenses.

• Commuter benefits for team members working at the SF and NYC offices.

• Family planning assistance.

• Matching 401(k) contributions with immediate vesting.

• Flexible Paid Time Off (PTO) policy.

• 80 hours of Sick Time.

• 11 company-paid holidays.

• Virtual team-building activities, lunch and learns, and other company-wide events.