Assistant Claims Manager – Product Liability

This is a fully remote position, open to applicants in Texas.

📋 Description

• Supervise technical and operational activities, ensuring adherence to company standards and industry best practices.

• Guarantee the consistent delivery of high-quality services.

• Manage staffing requirements and training initiatives.

• Oversee the preparation of budgets and the management of profit and loss statements.

• Have direct and/or indirect oversight of 25 or fewer team members.

• Administer the internal quality review process and present monthly reports.

• Ensure compliance with client internal controls, audit stipulations, and service agreement obligations.

• Develop business plans with specific goals and objectives for assigned clients.

• Ensure adherence to claims management policies and procedures.

• Build and maintain client relationships.

• Support the organization's quality initiatives.

• Implement company personnel policies and adhere to staffing and training standards.

• Assist in the interview and hiring processes, and create performance development plans for colleagues.

• Conduct performance review discussions with colleagues.

• Provide support, direction, leadership, and motivation.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• Required licenses as applicable.

• A minimum of eight (8) years of claims management experience or an equivalent combination of education and experience is required.

• At least one (1) year of supervisory experience.

• Exceptional oral and written communication skills, including proficiency in presentations.

• Proficient in PC usage, particularly with Microsoft Office applications.

• Strong leadership, management, and motivational abilities.

• Analytical and interpretive capabilities.

• Outstanding organizational skills.

• Excellent interpersonal and negotiation skills.

• Ability to thrive in a team-oriented environment.

• Capacity to meet or surpass Performance Competencies.

• Credit security clearance must be verified through a background credit check.

• Willingness to travel as necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k plan with matching contributions.

• Paid time off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits.

• A focus on work-life balance.

• Reasonable accommodations provided when applicable and appropriate.