Staff Product Designer, Receipt & Rewards Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead intricate, high-ambiguity projects within Receipt Intelligence.

• Integrate receipt capture, digital account linking, recognition, matching, and rewarding into a seamless user journey.

• Take ownership of experience quality and outcomes throughout the receipt and rewards pathway.

• Identify discrepancies between user actions, Fetch’s interpretations, rewards value, and subsequent steps.

• Define the design direction by framing challenges, spotting opportunities, establishing hypotheses and success metrics, and shaping the solution strategy.

• Ensure that receipt and reward experiences are cohesively linked to the broader Fetch ecosystem.

• Create clear signals, feedback, guidance, and recovery experiences for intelligent systems.

• Balance simplicity, accessibility, data quality, business outcomes, and technical constraints through research, data analysis, experimentation, and structured thinking.

• Evolve interaction patterns, systems, and frameworks.

• Drive alignment and resolve dependencies across Product, Engineering, Research, Data Science, and related teams.

• Enhance the design team through critique, mentorship, feedback, and improved operational methods.

⛳️ Requirements

• Over 8 years of experience in product design.

• Demonstrated product leadership at a Staff-level scope.

• Proven track record in leading complex, ambiguous, multi-quarter initiatives from problem definition through launch, learning, and iteration.

• Exceptional skills in interaction and visual design.

• Strong abilities in usability, accessibility, and production quality.

• Proficient in systems thinking.

• Experience in designing consumer experiences powered by ML or AI.

• Product thinking based on evidence, utilizing research, behavioral data, prototyping, and experimentation.

• Capability to influence without authority across various disciplines.

• Experience in enhancing teams through critique, mentorship, frameworks, standards, and improved operational methods.

• Preferred: experience in personalization and adaptive experiences.

• Preferred: familiarity with smart camera or computer-vision technologies.

• Preferred: expertise in AI-powered guidance and support.

• Preferred: experience in creating accessible consumer experiences at meaningful scale.

🏝️ Benefits

• Equity for full-time employees.

• 401(k) matching dollar for dollar up to 4% of eligible pay.

• Comprehensive medical, dental, and vision plans available for employees and their pets.

• $10,000 per year in education reimbursement.

• Participation in Employee Resource Groups and the Inclusion Council.

• Flexible PTO.

• 9 paid holidays.

• Year-end week-long break.

• 14 weeks of fully paid parental leave.

• 6 additional weeks of paid childbirth recovery leave for birthing parents.

• Flexible return-to-work schedule.

• One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members.

• Flexible work environment.

• Provision of hardware and software equipment for remote work.