Senior Product Designer

This is a fully remote position, open to applicants in Alabama, +28 more states.

📋 Description

• Drive design initiatives from research to launch, transforming intricate church workflows into coherent, interconnected experiences.

• Take ownership of the design process from start to finish, encompassing user research, journey mapping, user flows, wireframes, interactive prototypes, and production-ready UI.

• Create seamless and interconnected experiences across giving, church management, messaging, and web tools.

• Collaborate with product managers and engineers to grasp challenges, explore solutions, and make informed trade-offs.

• Work alongside the Head of Design to prioritize tasks across related product domains.

• Lead research planning, customer interviews, and usability testing in collaboration with CX.

• Synthesize and disseminate research findings to steer product priorities and enhance delivered experiences.

• Break down and simplify intricate, multi-step workflows for church staff and members.

• Apply and evolve common components and UX patterns across web and mobile platforms.

• Leverage AI tools and rapid prototyping to explore concepts, validate assumptions, and enhance design workflows.

• Advocate for users while ensuring design solutions align with strategic business goals and technical frameworks.

• Facilitate design critiques, share work early, and mentor fellow designers.

• Report directly to the Head of Design.

⛳️ Requirements

• Over 5 years of experience in product design, particularly with complex SaaS applications that involve multiple user roles and workflows.

• A portfolio that demonstrates strong visual and interaction design, involvement in key decisions, and how research has influenced delivered product work.

• Proficient in Figma, including the use of reusable components, interactive prototypes, and shared design libraries.

• Experience with AI tools to explore concepts, build prototypes, or refine design workflows.

• Proven ability to plan, conduct, and synthesize qualitative user research and usability testing to directly impact product roadmaps.

• Background in collaborating with engineers to review builds, perform design QA, and launch web and mobile products.

• Experience in presenting design decisions and trade-offs to senior leadership and cross-functional teams.

• Ability to prioritize design tasks across multiple related product areas.

• A stable work environment with a designated workspace and access to high-speed internet.

• Must be US-based and legally authorized to work full-time in the US.

• Direct experience designing church management software, giving/fintech tools, nonprofit software, or multi-role administrative platforms is preferred.

• Familiarity with product analytics and behavioral data platforms such as Mixpanel, Amplitude, FullStory, or Pendo is preferred.

• Prior experience acting as a design lead, mentor, or player-coach is preferred.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance for your family

• 401K

• Paid time off

• Sick leave

• Parental leave

• Fully remote work arrangement

• Travel required occasionally, 1–2 times per year