Staff Platform Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of an ambiguous area of platform development from inception to completion: define the scope, prototype and experiment, then transform successful outcomes into production-ready code.

• Establish essential frameworks that allow AI agents to safely engage in engineering and operations, encompassing runtime, permissions, monitoring, and auditing.

• Ensure security, stability, and scalability as user traffic increases and agents gain more autonomy.

• Collaborate with InfoSec to strengthen the platform and minimize single points of failure.

• Streamline the platform by unifying tools, vendors, and methodologies.

• Automate routine maintenance and operational responsibilities.

• Clarify platform and AI expenses for commercial, operational, and technical stakeholders.

• Collaboratively shape the platform's direction alongside the team and platform architect.

• Actively contribute across infrastructure, CI/CD, container orchestration, and observability as a hands-on contributor.

• Engage in on-call duties and take responsibility for production incidents related to built systems.

• Disseminate knowledge through collaboration, design reviews, and comprehensive documentation.

⛳️ Requirements

• 8+ years of experience in cloud-native infrastructure or platform engineering roles, demonstrating growth in technical scope and impact.

• Extensive, hands-on experience with AWS in running production systems, including networking, IAM, and managed services.

• Expertise in production Kubernetes, covering cluster lifecycle management, upgrades, node management, and autoscaling.

• Strong proficiency in infrastructure-as-code practices (Terraform/HCL, Helm) and experience with GitOps-style delivery.

• Proven track record in automating operational tasks, including testing and rollback safety measures.

• Security-focused mindset regarding access, secrets, and configuration, preferably in a regulated environment.

• Experience in transitioning loosely defined projects from prototype to full production.

• Excellent judgment and strong written communication skills.

• Experience in a fully remote, growth-stage, or regulated-industry company (HIPAA, HITRUST, SOC 2) is a plus.

• Experience in building or managing AI agents in production or applying AI to infrastructure and operational tasks is a plus.

• Depth in observability tools: OpenTelemetry, distributed tracing, or managed observability platforms is a plus.

• Networking expertise: site-to-site VPNs, IPsec, or high-throughput messaging systems is a plus.

• Experience in developer enablement/internal developer experience is a plus.

• Knowledge of cloud cost visibility or FinOps is a plus.

🏝️ Benefits

• 100% remote-first culture (must be based in the US).

• Unlimited Flexible Time Off.

• 15+ Observed Holidays.

• Rest & R^Charge days (ensured a 3-day weekend each month).

• R^Charge (6 weeks paid sabbatical + stipend).

• 401k match of 50% for up to 8% starting on Day 1.

• Medical/Dental/Vision Benefits available on Day 1.

• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program.

• Paid Parental Leave (16 weeks).

• Productivity Stipend & Wellness Fund.

• Company-issued MacBook.

• Virtual and/or in-person Team & Company Events.

• Stock Options.

• Employee Referral Bonus Program.