SRE

This is a fully remote position, open to applicants in Chile.

📋 Description

• Implement the technical monitoring layer for components and integrations, encompassing agents, log ingestion, metrics, and traces.

• Develop Monitoring as Code modules using Terraform and deploy them via CI/CD pipelines in both non-production and production environments.

• Configure SLIs, SLOs, and technical reports to audit the regulatory availability required by the BCRP.

• Validate API requests, responses, and logs with development to ensure end-to-end transactional traceability.

• Set up early alerting, anomaly detection, and synthetic monitoring integrated into incident management.

• Apply and verify masking rules for sensitive customer data in logs, traces, and dashboards.

• Draft operational runbooks, document the solution, and transfer knowledge to the bank's SRE team.

⛳️ Requirements

• Master the distinction between monitoring and observability, including SLIs, SLOs, error budgets, and the measurement of availability, latency, and service quality.

• Inspect and validate communication frames using Postman, interpreting requests, responses, status codes, and log severity.

• Develop, version, and deploy configurations as code with Terraform and Git.

• Implement state management, code reviews, and naming and tagging conventions.

• Build and operate CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.

• Experience working in Unix/Linux environments.

• Apply data masking and obfuscation principles under the least privilege guidelines.

• Comply with Peru's Law 29733 on data protection and banking change management processes.

• Collaborate with developers and quality analysts in Peru within agile frameworks.

• Previous experience with Grafana, OpenTelemetry, or Dynatrace SaaS is desirable.

• Familiarity with the principles outlined in Google's Site Reliability Engineering book is desirable.

• Knowledge of Kubernetes or OpenShift and proficiency in Python, Go, or Bash is desirable.

• Experience using Jira and Confluence is desirable.

🏝️ Benefits

• 3 additional days off per year beyond your vacation.

• Unpaid leave to pursue your dreams.

• Well-being program focused on balancing work and personal life.

• 100% free supplementary insurance for Makers.

• Training programs, English classes, and much more.

• A day off for your birthday and a half-day off for your children's birthdays.

• Bonuses for national holidays, Christmas, marriage/AUC, child birth/adoption, etc.

• Agreements and preferential rates with banks.

• 3 additional days for parents upon the birth or adoption of a child.

• Insurance agreement for your pets.

• A horizontal, innovative, and challenging culture.