Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Develop and oversee Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets for the services you manage.

• Create and sustain observability through metrics, logs, traces, and alerting mechanisms.

• Spearhead capacity planning, load testing, and resilience testing for essential public-facing services.

• Automate repetitive processes and reduce toil to enhance operational efficiency and optimize CI/CD pipelines.

• Set up Terraform and Kubernetes on AWS in alignment with Cloud Platform standards.

• Engage in on-call rotations and manage incident responses.

• Diagnose complex issues and facilitate blameless postmortems.

• Provide mentorship and guidance to engineers while promoting operational excellence and the sharing of knowledge.

⛳️ Requirements

• Must currently reside in Costa Rica.

• Significant hands-on experience as a Site Reliability Engineer overseeing production systems.

• Proficient in implementing SLOs, managing error budgets, and executing incident response strategies.

• Competent in using Kubernetes and Terraform on AWS.

• Extensive experience with observability platforms, such as Datadog.

• Strong scripting and programming abilities in languages like Python and Go.

• Excellent communication skills.

• Fluent in English.

• Must be proactive and actively participate with the camera on.

• Familiarity with agentic AI tools is advantageous, but not essential.

🏝️ Benefits

• 100% remote work available within Costa Rica.

• An open, technology-focused culture.

• A mentoring and continuous learning environment.

• A workplace dedicated to diversity, equity, and inclusion.