Sports League Operations Coordinator

This is a fully remote position, open to applicants in Jamaica, +1 more country.

📋 Description

• Evaluate demand, create budgets and launch timelines, manage venues and permits, and finalize schedules and staffing.

• Follow up with players and team captains, convert inquiries into paid registrations, and fill any available slots.

• Coordinate local staff, referees, coaches, and necessary equipment.

• Ensure readiness before games and address issues that arise during delivery.

• Establish partnerships, support campaigns, enhance repeat registrations, and identify opportunities for new programs and locations.

• Manage player communications, address complaints, and restore trust when issues occur.

• Monitor registrations, revenue, expenses, program occupancy, and retention rates.

• Provide honest progress reports, identify gaps early, and implement improvements.

• Discover overlooked audiences, cultivate partnerships, test new offers, and devise practical solutions to enhance program enrollment.

• Maintain consistent follow-ups, navigate through setbacks, and adapt strategies when necessary.

• Quickly turn concepts into action, evaluate effectiveness, and expand successful methods.

• Raise issues promptly with proposed solutions, escalate decisions when necessary, and coordinate the individuals needed to resolve them.

• Establish processes that prevent recurring failures.

• Primarily work evenings and weekends in the Toronto/Eastern time zone.

⛳️ Requirements

• Hands-on experience in sports leagues, clubs, tournaments, facilities, or program operations.

• A sustained passion for sports demonstrated through active participation.

• Strong organizational and numerical abilities.

• Proficient in spoken and written English.

• Comfortable with spreadsheets and operational systems.

• Capability to coordinate individuals remotely.

• Must reside in Latin America or the Caribbean.

• Provide a CV along with a brief summary of sports programs you have helped manage, highlighting personal ownership and results achieved.

• Complete the Culture Index and Criteria GAME assessments using the same email address as the application.

🏝️ Benefits

• Potential for a performance bonus exceeding USD $1,000 per month, based on predefined targets and calculation terms; bonuses are variable and not guaranteed.

• Opportunity for progression towards Manager responsibilities within the first six months.

• Possibility of promotion to Manager following a successful probation period and a six-month review.