Sports League Operations Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Evaluate demand, develop budgets and launch schedules, coordinate venues and obtain necessary permits, and confirm timelines and staffing arrangements.

• Engage with players and team captains to convert inquiries into paid registrations and fill available slots.

• Manage local personnel, referees, coaches, and equipment; ensure readiness prior to games and address any delivery issues.

• Foster partnerships, support marketing campaigns, boost repeat registrations, and pinpoint opportunities for new programs and locations.

• Handle player communications, address complaints, and restore customer confidence.

• Monitor registrations, revenue, expenses, program occupancy, and retention; report on progress, identify gaps, and implement enhancements.

• Discover untapped audiences, cultivate partnerships, experiment with new offerings, and devise practical strategies to fill programs.

• Maintain consistent follow-ups, navigate setbacks, and adapt when initial strategies do not succeed.

• Transform ideas into actionable plans swiftly, assess effectiveness, and scale successful strategies.

• Identify issues early with proposed solutions, escalate decisions when necessary, coordinate resolutions, and establish processes to prevent recurring problems.

⛳️ Requirements

• Hands-on experience in sports leagues, clubs, tournaments, facilities, or program operations.

• A sustained passion for sports demonstrated through active involvement.

• Strong organizational and numerical abilities.

• Proficient in both spoken and written English.

• Comfortable using spreadsheets and operational systems.

• Capability to coordinate people remotely.

• Must reside in Latin America or the Caribbean.

• Provide a CV and a brief overview of sports programs you've assisted in running, including personal contributions and achieved outcomes.

• Complete the Culture Index and Criteria GAME assessments in English using the same email as your application.

🏝️ Benefits

• USD $1,000+ monthly performance bonuses, based on predefined targets and calculation terms; bonuses are variable and not guaranteed.

• Opportunity for progression to Manager responsibilities within the first six months.

• Potential advancement to Manager following successful completion of probation and a six-month review of growth results, operational reliability, initiative, and readiness to lead independently.