This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of active claims along with the contractors assigned to those claims

• Track assignment aging, statuses, and deliverables

• Conduct daily follow-ups on open items and communications

• Execute quality reviews of contractor estimates in accordance with client guidelines

• Liaise with contractors to clarify details and request necessary changes

• Collaborate with client adjusters and insured parties to offer process and technical assistance

• Document journal or diary notes regarding claim outcomes

• Utilize tracking systems to manage activities effectively

• Support periodic special projects as needed

• Engage with the Claim Manager on activity updates, inquiries, training, and position requirements

• Provide feedback on contractor performance

⛳️ Requirements

• A Bachelor’s degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or a Master’s degree in Statistics

• Proficiency in the English language at an Advanced - C1 level

• Essential skills include: Claims Management, Insurance, Property & Casualty Insurance, Quality Assurance (QA), Regulatory Affairs Management, Reinsurance

• Required certifications: Associate in Claims (AIC), Certified Fraud Examiner (CFE), Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU)