Solutions Engineer

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Act as Foundant's specialist on CommunitySuite, encompassing its structure, functionality, and application within the foundation environment.

• Engage in discovery discussions to uncover the core business challenges faced by prospects.

• Utilize accounting expertise to respond to inquiries from the finance teams of prospects.

• Create and present customized product demonstrations for finance and executive decision-makers.

• Link product functionalities to the financial and operational goals of foundations.

• Take ownership of the technical components of proposals and responses to RFPs.

• Establish and manage product evaluation environments throughout the assessment process.

• Analyze data from legacy systems and suggest suitable migration strategies.

• Address technical concerns that arise during the sales process.

• Assess the need to engage Product, Client Services, or Engineering expertise when necessary.

• Assist in the transition from Sales to Client Services during significant and complex implementations.

• Represent Foundant at conferences, workshops, webinars, and user groups.

• Relay feedback from prospects and clients to Product to advocate for relevant enhancements in the sector.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Minimum of 4 years of accounting experience within the philanthropic sector, or equivalent experience as a pre-sales or solutions engineer for accounting or fund accounting software.

• Extensive knowledge of accounting and financial reporting, including concepts related to fund accounting.

• Familiarity with how foundations function, including their finance, grantmaking, and interactions with donors.

• Proven experience in delivering software demonstrations or technical presentations to decision-making individuals.

• Experience in presenting to and advising executive-level stakeholders.

• Background in change management or methodologies related to business process reengineering.

• Willingness to travel approximately 10–20% of the time.

• Must possess legal eligibility to work in the United States or Canada.

• Bachelor’s degree in accounting, finance, business, or a related field is preferred.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Tuition reimbursement program.

• Lifestyle reimbursement options.

• Customized mindfulness initiatives.

• Tailored fitness initiatives.

• Flexible paid time off (PTO) policy.

• Opportunities for professional and personal development.

• Collaborative cross-team environment with exposure to diverse ideas, expertise, and projects.

• Internal mobility and career advancement opportunities.

• Leadership development opportunities.

• Autonomy and accountability in your role.

• Employee recognition program.

• Accommodations provided throughout the interview and employment process.