Solutions Consultant

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Directly interact with customers, prospects, and internal stakeholders to gain insights into clinical workflows, challenges, and desired results.

• Convert healthcare delivery insights into well-structured Product Requirements Documents (PRDs) that inform solution design.

• Balance the immediate needs of customers with the long-term evolution of the platform to create sustainable and scalable solutions.

• Record insights and contribute to internal knowledge-sharing initiatives.

• Develop and validate solutions utilizing the Canvas SDK, focusing on event-driven design, handlers, and effects.

• Collaborate with engineers to prototype solutions that demonstrate platform capabilities.

• Assess the timing for utilizing existing SDK features versus advocating for platform upgrades.

• Create and maintain reusable solution patterns and playbooks.

• Work in partnership with sales, customer success, implementation, engineering, and product teams.

• Connect operational and technical elements to advance solutions.

• Identify and monitor quality signals, including demo-to-production flow, SDK adoption, and customer feedback.

• Gradually take ownership of lower-complexity engagements independently.

• Within 90 days, manage parts of the solution lifecycle, translate 3–5 customer engagements into actionable solutions, identify at least 2 opportunities for platform enhancement, and establish relationships across GTM operations and engineering.

⛳️ Requirements

• Recent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or a related field.

• Strong interest in healthcare technology and EMR systems with a desire to enhance provider and patient workflows.

• Proven ability to learn rapidly and adapt in uncertain environments.

• Excellent written and verbal communication skills, capable of distilling complex contexts into clear requirements.

• Comfortable learning and working with modern SDKs, APIs, and plugin-based architectures.

• Eagerness to understand concepts such as event-driven design, handlers, and effects.

• Strategic thinker capable of balancing immediate deliverables with the long-term health of the platform.

• Ability to identify leverage points and scalable solution patterns.

• Understanding of healthcare delivery challenges and the pain points of provider workflows.

• Interest in healthcare automation and improving clinical operations through software.

• Capable of engaging with clinical, operational, and financial stakeholders.

• Naturally collaborative—thrives in environments working across operations and technical teams.

• Growth-oriented mindset with a rapid learning pace.

• Effective tension management—comfortable navigating trade-offs.

• AI-native and pragmatic—utilizes modern tools to enhance discovery while respecting real-world constraints.

• Experience in building or working with SDKs, frontend/backend integrations, or plugin architectures.

• Familiarity with healthcare data workflows, standards, or tools designed for providers.

• Experience in drafting product requirements, specifications, or mockups for technical systems.

• Comfortable with basic scripting (Python, JavaScript) or creating demonstrable prototypes.

• Previous customer-facing experience in a technical role (internships, support, technical projects).

🏝️ Benefits

• Competitive Salary & Equity Package

• Health Insurance (includes an option for 100% family coverage)

• 401k

• Paid Maternity/Paternity Leave (12 weeks)

• Flexible/unlimited PTO

• Home Office Stipend

• Professional development budget