Solutions Engineer

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Act as a reliable technical consultant for customer technical leaders, architects, and decision-makers.

• Convert business and operational goals into technical specifications and cross-architecture solutions.

• Work alongside global and regional account teams to formulate sales strategies and recognize opportunities.

• Manage essential customer interactions.

• Oversee technical discovery, solution design, presentations, demonstrations, workshops, and proof-of-concept initiatives.

• Highlight Cisco’s unique advantages and business value while developing competitive technical approaches.

• Coordinate with specialists, partners, and Customer Experience resources throughout the sales process.

• Advocate for customer needs within Cisco.

• Convey customer insights to product, engineering, services, and support teams.

• Maintain knowledge of Cisco technologies, especially in AI, IoT, Security, and Splunk.

• Leverage industry trends, competitive intelligence, and AI-enabled tools to offer customer recommendations.

• Achieve technical victories and support sustainable account development.

⛳️ Requirements

• Over 5 years of experience in solutions engineering, pre-sales engineering, technical consulting, or a similar customer-facing technology position.

• Proven experience in designing and positioning enterprise solutions across various technology domains, including Enterprise Networking, IoT, Security, Splunk, AI, Data Center, Cloud, Automation, and Collaboration.

• Demonstrated experience in leading technical discovery, solution design presentations, demonstrations, workshops, or proof-of-concept activities for enterprise clients.

• Skilled in translating customer business goals into technical strategies and engaging with both technical and business stakeholders.

• Willingness to travel within the Americas and participate in global customer or team meetings across different time zones.

• Preferred qualifications include Cisco certifications such as CCNP, CCIE, or an equivalent industry-recognized technical certification.

• A BS/BA (EE/CS) or a related field, or comparable practical experience, is preferred.

• Technical proficiency in Security and IoT solutions within complex enterprise settings.

• Experience supporting large automotive, manufacturing, or similarly intricate customer environments.

• Ability to articulate complex technical concepts as clear business outcomes.

• Capacity to collaborate across cultures, functions, and geographic locations.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, subject to eligibility.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid employee birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time available on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, subject to Cisco policies.

• Performance-based incentive pay for employees on sales plans.