Solutions Engineer

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Take ownership of the Cisco brand among customers and partners in the capacity of a technical sales professional.

• Deliver technical solutions that meet the business needs of customers and partners.

• Collaborate with account and connected sales teams to develop customer plans and ensure customer success.

• Act as a knowledgeable and trusted technical advisor to account teams, customers, and partners.

• Enhance portfolio penetration through strategies such as cross-selling, upselling, and competitive displacement.

• Manage technical relationships with both customers and partners.

• Facilitate engagements with IT decision-makers and business lines.

• Convert business needs of customers and partners into technical requirements.

• Identify and develop opportunities for expansion within existing accounts.

• Engage in customer strategic planning initiatives.

• Provide insights on strategic customer requirements, market opportunities, and competitive strategies.

• Progress deals through the technical sales pipeline.

• Craft and present solutions that align with technical and business needs.

• Oversee virtual sales-resource support teams and utilize tools to assist in deal support.

• Contribute to account planning and pinpoint growth opportunities.

• Foster innovation and steer solution discussions with technical executives.

• Utilize an understanding of customer business to promote the adoption of portfolio solutions.

• Influence strategic priorities of customers and guide cross-architecture designs.

• Plan and execute demand-generation and enablement campaigns.

• Conduct demonstrations of technical solutions.

• Position and distinguish Cisco solutions using insights from the competitive market.

• Work in conjunction with internal teams and external partners to ensure strategic alignment and strong customer relationships.

• Inspire SE and extended sales teams through knowledge sharing and educational programs.

• Implement strategies to adapt to changing market conditions.

⛳️ Requirements

• A minimum of 7 years of practical experience in designing, operating, or selling enterprise IT infrastructure.

• CCNP-level certification or an equivalent qualification, or the ability to obtain it within 12 months of employment.

• Proficient in articulating complex technology to both technical and business audiences.

• Must reside in the Dallas–Fort Worth area.

• Preferably possess pre-sales solutions engineering experience or experience making technology decisions on the customer side.

• CCIE or equivalent expert-level certification is preferred.

• A Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred.

• Experience across multiple architectures like networking, security, data center, observability, or collaboration is preferred.

• Experience collaborating with channel partners and a consultative approach to resolving customer challenges is preferred.

• Willingness to travel occasionally within Texas and outside the state.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan featuring a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance provided.

• Eligibility for Cisco restricted stock unit grants may be available.

• 10 paid holidays each full calendar year.

• 1 floating holiday allocated for non-exempt employees.

• 1 paid day off to celebrate the employee’s birthday.

• Paid holiday shutdown at year-end.

• 4 paid days allocated for personal wellness.

• 16 days of paid vacation each full calendar year for non-exempt employees.

• Flexible vacation time off program with no set limit for eligible exempt employees.

• 80 hours of sick leave upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick leave can be carried forward.

• Additional paid leave for critical family emergencies.

• Optional 10 paid volunteer days each full calendar year.

• Performance-based sales incentive pay in addition to base salary.

• Annual bonuses available for eligible non-sales roles.