Solutions Consultant, Product Analytics & Growth

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Take charge of Mixpanel customers and prospects throughout Saudi Arabia, UAE, Bahrain, and Qatar.

• Engage with potential and existing clients to comprehend their products, customer journeys, business models, and growth aspirations.

• Identify challenges related to acquisition, activation, conversion, engagement, retention, and monetization.

• Convert business challenges into actionable product analytics solutions.

• Design Mixpanel use cases aligned with customer priorities.

• Recommend measurement frameworks, KPIs, event structures, and analytics strategies.

• Serve as a trusted advisor to Product, Growth, Marketing, Data, and leadership teams.

• Conduct Mixpanel product demonstrations centered on real customer use cases.

• Showcase funnels, retention, cohorts, user journeys, segmentation, session replay, and other Mixpanel features.

• Assist with technical discovery concerning SDKs, event tracking, integrations, data architecture, and implementation.

• Collaborate with customer data and engineering teams on technical discussions.

• Organize proof-of-concepts, trials, and evaluations.

• Manage opportunities from initial discovery to commercial discussions and closure.

• Develop proposals in conjunction with Omtera’s commercial team.

• Prepare and present various commercial options.

• Oversee customer follow-ups and next steps.

• Collaborate with Mixpanel account teams on pricing, deal structures, and partnership opportunities.

• Assist customers in constructing business cases for adopting or expanding Mixpanel.

• Identify expansion prospects within existing accounts.

• Cultivate relationships with current Mixpanel customers and pinpoint adoption challenges, new use cases, and expansion prospects.

• Coordinate with Omtera’s implementation and consulting teams for additional delivery support when necessary.

• Support account renewals and growth.

• Foster relationships with product, growth, digital, marketing, and data leaders across the GCC.

• Identify and cultivate new enterprise and high-growth opportunities.

• Participate in customer meetings, executive briefings, partner sessions, conferences, roundtables, meetups, and industry events.

• Assist in organizing Omtera and Mixpanel customer events in the region.

• Track opportunities from initial interaction to commercial outcomes.

• Travel internationally across the GCC.

• Help customers enhance product analytics practices, activation, conversion, and retention.

• Support Omtera in developing opportunities, strengthening customer relationships, expanding Mixpanel adoption across the GCC, creating customer references, organizing regional events, and building a scalable Product Analytics practice.

⛳️ Requirements

• Slightly above junior level and ready to take substantial ownership.

• Ideally, 2–4 years of relevant professional experience.

• Experience in direct customer engagement in SaaS, consulting, technology, or digital products.

• Strong grasp of product analytics and digital customer journeys.

• Familiarity with Mixpanel, Amplitude, GA4, Adobe Analytics, Contentsquare, Heap, or similar platforms.

• Understanding of funnels, conversion, activation, retention, cohort analysis, engagement, segmentation, user journeys, churn, experimentation, and product and growth KPIs.

• Ability to comprehend a business issue and formulate a clear solution.

• Confidence in presenting software and solutions to clients.

• Excellent communication and stakeholder management abilities.

• Commercial awareness and an interest in the procurement and sales of technology solutions.

• Proficient in written and spoken English.

• Strong organizational skills and follow-up discipline.

• Capability to manage multiple customers and opportunities concurrently.

• Proactive and accountable work approach.

• Hands-on experience with Mixpanel is particularly advantageous.

• Experience in creating tracking plans or event taxonomies is especially valuable.

• Product analytics implementation experience is particularly beneficial.

• Basic understanding of APIs, SDKs, and data integrations is particularly useful.

• Basic knowledge of SQL is particularly advantageous.

• Experience with mobile or web products is particularly valuable.

• Experience in SaaS, fintech, e-commerce, marketplaces, gaming, telecom, or digital businesses is particularly beneficial.

• Previous experience in Saudi Arabia or the broader GCC market is particularly valuable.

• Proficiency in Arabic is particularly beneficial.

• Experience in delivering software demonstrations is particularly valuable.

• Experience in supporting commercial proposals or SaaS sales processes is particularly beneficial.

• Experience in organizing or participating in customer events is particularly valuable.

• Comfortable engaging in technical discussions with product, analytics, and engineering teams.

• A curiosity to understand how things work.

🏝️ Benefits

• 100% remote work environment.

• Significant ownership from day one.

• Direct exposure to enterprise and high-growth companies across the GCC.

• Opportunity to collaborate closely with Mixpanel and other leading global technology firms.

• International customer portfolio.

• Opportunities to travel across Saudi Arabia, UAE, Bahrain, Qatar, and other markets.

• Participation in customer events, conferences, and executive meetings.

• Exposure to Product Analytics, AI, Customer Engagement, Growth, and Data projects.

• Opportunities for learning, certification, and professional development.

• Private health insurance.

• Birthday leave.

• Flexible remote-working culture.

• A fast-paced environment where innovative ideas can quickly come to fruition.