Solutions Architect – Sales Engineer, Enterprise

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Sales throughout the sales process, delivering technical insights on Printful and Printify APIs.

• Provide recommendations to clients on integration strategies that align with their business goals.

• Create scalable solutions that connect APIs with customer platforms, ERPs, CRMs, and bespoke workflows.

• Offer guidance on enterprise-level storefront architecture utilizing Shopify and other e-commerce platforms.

• Assist in enhancing storefronts through custom applications or integrations from app stores.

• Develop and present customized demos, proof-of-concepts, and integration prototypes.

• Lead onboarding initiatives for customers with advanced technical needs.

• Coordinate with customer IT and engineering departments as well as internal Product, Engineering, and Operations teams.

• Address integration challenges and escalate intricate issues to the Engineering and Product teams.

• Document solution designs, integration playbooks, and best practices for storefronts.

• Act as a liaison between Sales, Product, Engineering, and Customer Success teams.

• Assess customer pain points and integration issues, providing valuable feedback for product and feature development.

⛳️ Requirements

• Minimum of 3 years in a customer-facing technical position (Sales Engineer, Solutions Architect, Implementation Consultant, or similar) within SaaS, e-commerce, or API-driven environments.

• Comprehensive understanding of APIs, including REST, webhooks, and authentication protocols like OAuth.

• Extensive knowledge of e-commerce technology ecosystems, particularly Shopify, covering themes, checkout processes, custom applications, and app marketplace.

• Capability to advise clients on storefront architecture, scaling techniques, and app integrations for enterprise-level efficiency.

• Strong project management abilities to oversee onboarding timelines, deliverables, and communication.

• Exceptional communication skills with a proven ability to build trust with both technical and business stakeholders.

• Resume must be submitted in English.

🏝️ Benefits

• 10% bonus based on both company and individual performance.

• Introductory call and interview process with opportunities to inquire about FYUL.

• Practical assignment process that may include support from a dedicated team member.

• Commitment to equal opportunity and diversity and inclusion.