Solutions Architect, Platforms – Presales

This is a fully remote position, open to applicants in New York.

📋 Description

• Cultivate trusted relationships with C-level executives and technical decision-makers, offering both business and technical guidance.

• Design business models in collaboration with customers to foster new monetization opportunities and drive growth.

• Contribute to the customer strategy as an integral member of the Platform account team.

• Recognize and secure new complex opportunities while accelerating the adoption of solutions.

• Act as a reliable advisor to both business and technical stakeholders.

• Comprehend customer business goals and implement Stripe solutions accordingly.

• Create comprehensive customer transformation journeys, future roadmaps, and architectures that include third-party integrations.

• Carry out business analysis and research pertaining to customers, industries, and competitors.

• Lead strategic engagements, customer discovery sessions, executive briefings, presentations, readouts, and solution demonstrations.

• Broaden Stripe’s presence within existing accounts by introducing capabilities and local payment methods to new global markets and business units.

• Serve as the customer's voice to leadership, product, and engineering teams.

• Engage in sales forecasting, Quarterly Business Reviews, account planning, and territory planning.

• Offer technical insights and solutions to both prospective and current platform users.

• Highlight Stripe’s platform capabilities, advantages, and potential customizations.

• Oversee pre-sales projects, coordinate proof-of-concept development, and perform feasibility assessments.

⛳️ Requirements

• 5+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, within a global software enterprise.

• Proficiency in executive engagement and the ability to forge strong relationships with key decision-makers, establishing credibility at all levels.

• Competent in group facilitation and confident in leading customer meetings to secure strategic positioning and pursue opportunities.

• Comprehensive understanding of the software development lifecycle and API architecture.

• Exceptional spoken and written communication skills, presentation abilities, and confidence in elucidating complex concepts to both technical and non-technical audiences.

• Develop a thorough understanding of Connect, Stripe's solution for enabling platform payments, including its various features and integration methodologies.

• Acquire an in-depth understanding of Stripe's Payments and Billing systems and their applicability across different business models to meet the needs of individual clients and their customers.

• Ability to comprehend how a diverse range of applications, such as ERP, CRM, Billing, Tax, and legacy systems, interact within a platform technology stack and ecosystem.

• Strong organizational and time management skills, with the ability to manage competing priorities while working on multiple strategic opportunities and customers.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• Inclusive and collaborative work environment.