Solution Center Consultant – Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate customer discovery sessions and conduct requirements workshops.

• Develop implementation strategies tailored to business needs.

• Convert customer requirements into scalable solution designs and implementation strategies.

• Configure, deploy, and provide support for enterprise software solutions.

• Oversee implementation activities, timelines, risks, and deliverables in collaboration with project teams.

• Lead testing, user acceptance activities, deployment readiness, and support during go-live.

• Work in partnership with Solution Architects, Product Management, Engineering, and Customer Success teams.

• Conduct training and enablement programs for customers.

• Provide customer advisory services, address challenges, and ensure project success.

• Participate in process enhancements, implementation methodologies, and knowledge-sharing initiatives.

⛳️ Requirements

• Over 5 years of experience in implementing enterprise software solutions within a consulting, implementation, or technical delivery capacity.

• Proven experience in leading customer implementations from requirements gathering and solution design to deployment and user adoption.

• Familiarity with Product Lifecycle Management (PLM) solutions; experience with Windchill is highly preferred.

• Capability to translate business needs into scalable technical solutions and implementation strategies.

• Experience in managing customer stakeholders, mitigating project risks, and achieving successful business outcomes.

• Understanding of enterprise software integrations, data migrations, change management, and best practices for system adoption.

• A Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field; equivalent experience will also be taken into account.

• Strong analytical skills with the ability to solve problems related to business and technical requirements.

• Excellent communication and collaboration abilities with both technical and non-technical stakeholders.

• Proficient in managing multiple priorities and delivering results in a customer-centric environment.

• Must possess authorization to work in the United States without the need for current or future employment-based immigration sponsorship.

🏝️ Benefits

• Employee share purchase program (ESPP) offering discounted PTC stock.

• Potential eligibility for equity programs.

• Comprehensive medical, dental, and vision insurance.

• Paid time off and sick leave.

• Tuition reimbursement options.

• 401(k) contributions with employer matching.

• Flexible spending accounts.

• Life insurance coverage.

• Disability coverage.

• Generous commuter subsidy for employees assigned to the office.

• An inclusive workplace environment.

• Accessibility support throughout the application process.