Software Sales Leader

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the global sales strategy for Hygiena's software solutions.

• Propel revenue growth across the SaaS portfolio.

• Discover software adoption opportunities among existing and new customers.

• Lead a high-performing team to meet business goals.

• Retain, expand, and cross-sell to enterprise accounts.

• Responsible for the commercial sales performance of Suretrend Cloud and Kleanz Software.

• Collaborate with the sales team to identify SaaS opportunities and referrals.

• Articulate the SaaS value proposition and assist with introductory calls.

• Visit clients to uncover SaaS opportunities.

• Guide software-as-a-service deals to closure when necessary.

• Cultivate relationships with both existing and potential accounts.

• Employ a strategic and consultative approach to comprehend customer needs and priorities.

• Provide market insights to SaaS Product Managers for enhancing offerings.

• Partner with Marketing on platform upgrades and SaaS launches.

• Collaborate with SaaS product managers and developers on documentation and troubleshooting information.

• Prepare website documentation and share internal troubleshooting information for customer-site bugs and issues.

• Escalate Level 1 and Level 2 issues to customer service or account management.

⛳️ Requirements

• Over 10 years of B2B software sales experience.

• Minimum of 5 years in leadership roles within SaaS.

• Preferred experience in life sciences, food diagnostics, or quality management systems.

• Background in selling enterprise or B2B software solutions.

• Proven success in achieving multi-million-dollar ARR.

• Experience leading digital transformation discussions with enterprise clients.

• Demonstrated ability to manage complex sales processes.

• Strong understanding of food safety testing operations, including pathogen detection, allergen screening, and environmental monitoring.

• Familiarity with FDA, USDA, ISO/IEC 17025, and GFSI regulatory frameworks.

• Knowledge of SaaS architectures, ERP/LIMS/API data integration, and analytics dashboards.

• Experience in forming strategic partnerships with diagnostic technology providers, contract laboratories, and food manufacturers.

• Exceptional communication and consultative selling skills for both technical and business audiences.

• Relevant degree in Business, Biotechnology, Microbiology, or Engineering; advanced degree preferred.

• Willingness to travel domestically and internationally as necessary.

• Experience in leading or mentoring sales teams.

• Strong customer-facing skills and presentation capabilities.

• Bachelor's degree in Business, Information Technology, Computer Science, or equivalent work experience in a related field required.

• Proficient in Microsoft Outlook, Excel, and Word.

• Competent in Microsoft Office applications.

• Basic understanding of website development or WordPress is a plus.

• Preferred experience with SaaS solutions in food safety, laboratory/testing environments, compliance, or quality management systems.

• Experience with software implementation and customer onboarding.

• Ability to communicate clearly and accurately for customer responses and help documentation/videos.

• Possess technical troubleshooting skills.

• Strong analytical and problem-solving abilities.

• Capability to work independently and collaboratively as part of a team.

🏝️ Benefits

• 15 days of paid time off (PTO).

• 10 paid company holidays.

• Medical insurance with HSA employer contribution.

• Dental insurance.

• Vision insurance.

• Company-paid life insurance.

• Short-term disability coverage.

• Long-term disability coverage.

• Employee Assistance Program.

• 401(k) plan with Safe Harbor and profit-sharing contributions from the employer.

• Tuition reimbursement program.

• Charitable contribution matching.

• Opportunities for employee referral bonuses.

• State-paid short-term disability for employees based in California.

• Flexible remote work arrangement.