Software & SaaS Renewal Representative

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Drive customer retention and foster growth within a designated territory

• Renew current Commvault customers while meeting sales objectives

• Spearhead initiatives in the Land-Adopt-Expand-Renew framework

• Proactively engage customers through phone calls, video conferencing, and emails

• Maintain significant communication throughout the renewal sales process

• Evaluate customer environments and propose multi-year subscription renewal options

• Identify risks associated with renewals, maintain precise risk status, and implement mitigation strategies

• Discover and finalize upsell and cross-sell opportunities

• Collaborate with Field Sales Account Executives, Customer Success Managers, Partners, and Distributors

• Navigate complex situations and secure stakeholder support

• Contribute to the development and innovation of new processes

• Execute follow-up actions to guarantee customer satisfaction and successful deal closure

⛳️ Requirements

• At least 4 years of experience in renewal sales or inside sales

• Energetic and self-motivated mindset with a consultative approach to sales

• Demonstrated ability to handle high transaction volumes and enhance sales revenue

• Outstanding verbal and written communication skills

• Results-oriented attitude with strong analytical and negotiation capabilities

• Comfortable in a collaborative, team-driven environment

• Proficient in managing territories, ensuring accurate forecasting and deal execution

• Experience with Salesforce (SFDC) is highly desirable

🏝️ Benefits

• Employee stock purchase plan (ESPP)

• Ongoing professional development, product training, and career progression opportunities

• A comprehensive company culture with the chance to join Employee Resource Groups

• Competitive compensation package