Software Quality Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Create comprehensive test plans that encompass all testing phases, including the automation of test scripts.

• Ensure alignment between business and functional requirements.

• Engage in the refinement of user stories within the agile team.

• Execute manual testing for client/server applications, web-based products, and data/web services.

• Utilize automated testing methods when suitable.

• Employ SQL queries to retrieve data and adjust test scenarios.

• Work closely with developers and business analysts to confirm test results.

• Detect and document defects using defect tracking software.

• Verify solutions to defects.

• Design, develop, troubleshoot, and scale automated tests using Cypress.

• Carry out continuous automated testing throughout development, prior to release, and before deployment.

• Participate in Agile standups, retrospectives, refinements, and planning sessions.

• Assist in troubleshooting critical defects and provide support to Technical Services.

• Look for ways to enhance Member satisfaction and strengthen Member relationships.

• Offer feedback and suggestions for improvement in the Agile process.

• Advocate for continuous enhancement in testing tools and quality metrics.

• Operate independently within agile teams, with functional testing outputs subject to peer review and occasional QA Manager oversight prior to production deployment.

• Deliver End of Sprint Demos to the broader team.

• Undertake additional responsibilities as assigned by the QA Manager and support approved diversions from the Product Manager.

⛳️ Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline.

• At least 3 years of testing experience.

• Minimum of 1 year in automation testing.

• Proficient knowledge and skills in using the Cypress test automation tool.

• Strong analytical and quality problem-solving capabilities.

• Excellent interpersonal skills.

• Superior verbal and written communication abilities.

• Capability to train and/or elucidate product behaviors, new features, and updated functionalities.

• Ability to act as a liaison among business, technical teams, and operational departments.

• Skill in identifying and resolving critical issues.

• Exceptional attention to detail.

• Experience strategizing and executing functional testing projects.

• Experience in developing automated testing strategies based on features and products.

• Proficient understanding of testing web services using SOAP UI.

• Familiarity with QA's role in the Agile software development lifecycle.

• Knowledge of database modeling and design; strong SQL/query capabilities.

• Ability to manage multiple tasks and work on several projects concurrently.

• Team-oriented, open-minded, and adaptable.

• Comfortable in a dynamic work environment.

• Skilled in crafting high-level test plans, detailed test cases, and automation scripts for products launched in commercial settings.

• Experience in web services, client/server, and web-based testing.

• Proficiency in writing automated test scripts, preferably with Cypress.

• Knowledge or experience in the insurance industry is a plus.

• Relevant industry certifications are an added advantage.

• Ability to occasionally lift and/or move up to 25 pounds.

🏝️ Benefits

• AF offers a remote working environment.

• Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.