Software Project Manager, Professional Services

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee both internal and external resources to guarantee the successful, timely, and budget-compliant delivery of professional service engagements.

• Assist clients in onboarding, adopting, and expanding their use of Procore while ensuring they receive value and maintain high satisfaction levels.

• Collaborate with Professional Services Consultants, Delivery teams, Sales, Product, and Customer Success to implement client onboarding and service engagements.

• Plan, execute, and monitor projects while offering strategic direction and thought leadership.

• Define execution strategies that encompass discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management approaches.

• Work in conjunction with key stakeholders, technical leaders, and Customer Success to facilitate the execution of statements of work and onboarding strategies.

• Collaborate with account teams during pre-sales interactions as the expert in service delivery.

• Create and implement repeatable processes and templates.

• Manage service delivery timelines and project schedules.

• Take ownership of strategic delivery for one-time projects or scaled statements of work while supporting initiatives for account growth.

• Generate reports on project progress, budget, and risks utilizing Procore’s internal systems.

• Ensure proactive and clear communication with Procore clients.

• Maintain a thorough knowledge of Procore’s products, business model, emerging technologies, and best practices in service delivery.

⛳️ Requirements

• A minimum of 8 years of experience in managing or supporting large-scale service delivery.

• Proficient in creating and managing Gantt project schedules.

• Experience in documenting business outcomes.

• Skilled in managing and forecasting resources.

• Familiarity with maintaining RAID logs.

• Experience in managing complex projects across web and mobile applications, particularly for documentation management, project management, or similar platforms.

• Preferred experience in the construction and/or financial SaaS sectors.

• Preferred background in Organizational Change Management consulting.

• Comprehensive understanding of value drivers and the establishment of standard operating procedures.

• Proven track record of managing professional services projects with budgets exceeding $100K and effectively managing their scope.

• Willingness to travel for client on-site visits and company events (up to 30–40% of the time).

• PMP and/or CAPM certification is strongly preferred.

🏝️ Benefits

• Eligibility for Equity Compensation.

• Eligibility for Bonus Incentive Compensation.

• Option for remote work from a location in the US.

• Willingness to travel for company events and client on-site visits.