Software Engineer – Trust & Safety

This is a fully remote position, open to applicants in Europe.

📋 Description

• Develop and manage the real-time enforcement layer while adhering to a millisecond latency requirement.

• Architect signal-to-decision-to-action workflows that encompass sending, receiving, and account activities.

• Create detection rules and policies, ensuring they are safe for modification.

• Identify and mitigate account takeover attempts and compromised API keys.

• Assess detection accuracy and phase out detections that adversely impact legitimate senders.

• Streamline investigations, appeals, and bulk actions through automation.

• Construct and assess machine learning classifiers for spam and phishing detection.

• Establish safeguards and guarantee that actions are traceable via logs, metrics, and audit trails.

• Oversee projects from initial discovery to full production.

• Work in close partnership with developers utilizing Resend’s email platform.

⛳️ Requirements

• A minimum of 5 years of experience in software engineering.

• Proficient in both written and spoken English.

• Extensive experience with Node.js, TypeScript, React, Hono, and Next.js.

• Familiarity with Go or a willingness to learn the language.

• Skills in infrastructure and reliability, particularly with AWS, CDK, and Datadog.

• Background in APIs, event-driven architectures, queues, and stateful services.

• Capability to design systems that are fail-safe and consider false positives as bugs.

• Experience in observability, including metrics, logs, tracing, and error management.

• Full-stack ownership encompassing frontend interfaces to databases and queues.

• Proven expertise with Postgres and Redis.

• Prior experience in trust and safety, fraud, or security is advantageous for an exceptional fit.

• Experience in creating real-time enforcement mechanisms such as rate limiting or rules engines is preferred for an exceptional fit.

• Production experience in deploying ML or LLM-based detection and evaluating precision and recall is preferred for an exceptional fit.

• Understanding of email technologies such as SPF, DKIM, DMARC, bounces, complaints, and phishing campaigns is preferred for an exceptional fit.

• Knowledge of performance tuning for Postgres and Redis is preferred for an exceptional fit.

🏝️ Benefits

• Opportunity for fully remote work.

• Travel for team offsites, conferences, meetups, and other events.

• Flexibility to influence technical decisions and guide projects from inception to execution.

• Close collaboration with the developers who implement what you create.

• A culture of shared learning and constructive feedback.

• Work alongside global colleagues in a remote setting with teammates from around the world.