Software Engineer – Smile CDR Administrator, Platform Engineer

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee and set up Smile CDR environments across Development, Test, and Production stages.

• Manage the configuration of Smile CDR modules, partitions, repositories, channels, security settings, and API configurations.

• Provide support for FHIR R4 repositories and SMART on FHIR implementations.

• Monitor the health, performance, availability, capacity, and reliability of the platform.

• Resolve issues related to platform configuration, data ingestion, operations, API integration, authentication, and data exchange.

• Assist with platform upgrades, maintenance, and the resolution of production incidents.

• Configure, maintain, and support RESTful APIs and healthcare integration endpoints.

• Facilitate HL7 FHIR-based healthcare data exchange and interoperability implementations.

• Support CMS and ONC interoperability requirements, including Patient Access, Provider Access, Prior Authorization, and Payer-to-Payer programs.

• Assist with BCBSA interoperability initiatives.

• Implement and uphold access controls, audit logging, security policies, and compliance procedures.

• Conduct troubleshooting and root cause analysis for incidents in production.

• Utilize SQL and database knowledge to investigate data and integration challenges.

• Work within Linux environments and employ scripting tools.

• Create operational runbooks, deployment procedures, support documentation, and platform standards.

• Coordinate with vendor support teams while ensuring internal ownership of the platform.

• Collaborate with architecture, engineering, infrastructure, security, and business teams.

• Assist in platform design, implementation planning, operational enhancements, change management, release management, production support, DevOps, and CI/CD practices.

⛳️ Requirements

• A minimum of 3 years of experience administering or supporting Smile CDR.

• Strong understanding of Smile CDR architecture, configuration, modules, repositories, partitions, and platform operations.

• Experience in managing and supporting production healthcare interoperability platforms.

• Capability to troubleshoot Smile CDR configuration, performance, and integration issues.

• At least 5 years of experience in healthcare interoperability.

• Profound knowledge of HL7 FHIR R4 standards and healthcare data exchange.

• Hands-on experience with REST APIs and API integrations.

• Familiarity with SMART on FHIR and OAuth 2.0 authentication and authorization.

• Experience working with JSON and XML data formats.

• Understanding of healthcare interoperability workflows and integration requirements.

• Strong SQL and database fundamentals.

• Experience in Linux environments and scripting.

• Proven track record of troubleshooting API integrations, platform performance, and production issues.

• Knowledge of platform security, access management, audit logging, and operational monitoring.

• Ability to investigate incidents, perform root cause analysis, and implement corrective measures.

• Strong analytical and troubleshooting skills.

• Effective communication and collaboration abilities.

• Capability to work independently in a remote contract environment.

• Competence in documenting technical procedures and operational standards.

• U.S. citizenship is required.

• Candidates must complete the mandatory Glider assessment test.

🏝️ Benefits

• Fully remote work opportunity.

• Chance to contribute to enterprise healthcare interoperability initiatives.

• Collaborate with seasoned engineering, architecture, and healthcare IT teams.

• Gain experience in supporting critical healthcare data exchange and regulatory programs.