Software Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and enhance services that capture, ingest, and process meeting audio, video, metadata, and real-time events.

• Architect dependable systems that adapt to varying network conditions, platform behaviors, permissions, media formats, and third-party APIs.

• Create tools and observability features to identify, diagnose, replicate, and resolve intricate recording failures.

• Take ownership of features and systems from technical design through implementation, rollout, monitoring, and post-release iteration.

• Examine production challenges that span services, infrastructure, media, and integrations.

• Collaborate with Product, SRE, Support, and engineering teams to transform real-world scenarios into platform enhancements.

• Utilize AI coding agents and assist in developing tools and practices that enhance software development.

• Rapidly learn new systems and explore challenging problems to deliver sustainable solutions.

⛳️ Requirements

• Proven experience in building and managing production-critical systems where reliability, latency, throughput, or consistency significantly impact user experience.

• Strong proficiency in Python or another contemporary backend programming language.

• Capability to swiftly become productive in an unfamiliar codebase.

• Excellent judgment in balancing delivery speed, system reliability, technical debt, and long-term platform investments.

• Demonstrated history of owning software through rollout, observability, production support, and real-world iteration.

• Extensive practical experience with AI coding agents such as Claude Code, Cursor, Codex, or similar tools.

• Proven track record of developing agentic workflows, tools, or practices that significantly enhance software development.

• Strong communication skills and effective collaboration across Engineering, Product, SRE, Support, and other teams.

• Willingness to share knowledge and assist teammates in solving challenging problems.

• Nice to have: experience with real-time media, audio/video processing, WebRTC, streaming systems, or latency-sensitive infrastructure.

• Nice to have: distributed job processing, event-driven systems, queues, or high-volume asynchronous workloads.

• Nice to have: FFmpeg, codecs, containers, transcoding, or synchronization.

• Nice to have: observability, incident response, or operational practices for complex production systems.

• Nice to have: Django, Python, GraphQL, Kubernetes, or cloud infrastructure.

• Nice to have: experience in a high-growth product company or startup environment.

• Candidates must be located in Canada.

🏝️ Benefits

• Remote-first work arrangement.

• Optional office space available in Ottawa, Montreal, and Toronto.

• Flexible collaboration supported by core hours from 10 a.m. to 4 p.m. Eastern Time.

• Equal employment opportunities.

• Accommodation available during any stage of the recruitment process.