Software Engineer, AI Automation

This is a fully remote position, open to applicants in United States.

📋 Description

• Utilize AI to address and streamline manual tasks within Coalition.

• Create reusable skills that encapsulate teams' workflows, decision-making, and exceptional cases.

• Connect agents to record-keeping systems via MCP servers.

• Assemble skills and tools into functional agent workflows.

• Expand MCP surface area when existing systems do not suffice.

• Collaborate with business teams to establish correctness and develop evaluation sets and baselines.

• Transition agents from prototype to production, incorporating permissions, human-in-the-loop checkpoints, audit trails, and rollback mechanisms.

• Optimize agents based on actual user interactions.

• Ensure documentation is completed and designate a business team owner for each deployed agent.

• Collaborate with data engineers on data accessibility, models, and data integrity.

• Engage directly with Coalition teams to comprehend and automate their processes.

• Function as an individual contributor without direct reports.

⛳️ Requirements

• Extensive hands-on experience delivering LLM-backed applications, including prompting, tool utilization, agentic loops, and multi-step workflows.

• Successfully launched at least one agent that non-engineers rely on.

• Practical knowledge of MCP, skill or tool creation, and orchestrating agents with real record-keeping systems.

• Experience in developing evaluation sets and leveraging them for decision-making.

• Proficient with agentic coding tools such as Cursor.

• Strong expertise in Python.

• Comfortable with SQL and capable of working directly with production data models.

• Ability to translate processes of non-technical operators into requirements without a project manager.

• Familiarity with Git, CI, containers, and operational capabilities to deploy and maintain work.

• A minimum of 5+ years of hands-on software development experience.

• Bonus: Experience in building or maintaining MCP servers.

• Bonus: Previous experience in solutions engineering, professional services, internal tools, or startup founding.

• Bonus: Familiarity with Linear, Jira, Zendesk, Salesforce, or Snowflake.

• Bonus: Experience in insurance, fintech, or other regulated domains.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage at 100%.

• 401(k) retirement plan featuring a competitive employer match.

• Flexible paid time off (PTO).

• Up to 14 weeks of paid leave for birthing parents and 8 weeks for non-birthing parents.

• Annual stipend for home office expenses and access to WeWork facilities.

• Wellness programs for mental and physical health, including One Medical, Headspace, Wellhub, and more!

• Competitive salary with opportunities for career advancement.

• A remote-first workplace culture.