Software Engineer, AI Automation

This is a fully remote position, open to applicants in Canada.

📋 Description

• Utilize AI to streamline and automate manual tasks throughout Coalition.

• Create reusable skills that can be accessed by agents.

• Connect agents to systems of record via MCP servers.

• Integrate skills and tools into functional workflows and expand MCP surface area as necessary.

• Collaborate with business teams to define accuracy, develop evaluation sets, set baselines, and determine release criteria.

• Transition agents from prototype phase to production, ensuring appropriate permissions, human-in-the-loop checkpoints, audit trails, and rollback mechanisms are in place.

• Adjust agents based on actual user interactions and provide comprehensive documentation alongside a designated business-team owner.

• Work in partnership with data engineers on aspects of data access, modeling, and quality assurance.

• Collaborate directly with Coalition teams whose processes are being automated and convert those processes into a structured playbook.

• This role is an individual contributor position with no direct reports.

⛳️ Requirements

• Significant hands-on experience in deploying LLM-backed applications, including prompting, tool utilization, agentic loops, and multi-step workflows.

• Successfully launched at least one agent that is relied upon by non-engineers.

• Practical experience with MCP, skill or tool creation, and orchestrating agents with real systems of record.

• Proficient in constructing evaluation sets and utilizing them for decision-making.

• Familiarity with agentic coding tools such as Cursor.

• Strong proficiency in Python.

• Comfortable working with SQL and directly interacting with production data models.

• Ability to translate the processes of non-technical operators into clear requirements.

• Experience with Git, CI, containers, and operational responsibilities related to deployment and maintenance tasks.

• Minimum of 5+ years of practical software development experience.

• Bonus: Experience in building or maintaining MCP servers; solutions engineering, professional services, internal tools, or founding startups; familiarity with Linear, Jira, Zendesk, Salesforce, or Snowflake; experience in insurance, fintech, or other regulated sectors.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Flexible paid time off (PTO).

• Annual stipend for home office expenses and access to WeWork facilities.

• Wellness programs for mental and physical health, including resources like Headspace, Lumino, and more!

• Competitive salary with opportunities for professional growth.