Social Media Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategize and oversee social media content calendars for various brands, entities, and channels.

• Create original content tailored for LinkedIn, X, TikTok, YouTube, and other relevant or emerging platforms.

• Transform technical concepts, corporate updates, industry trends, thought leadership, and business initiatives into captivating social content.

• Adjust content, messaging, and tone to align with each brand’s identity and target audience.

• Identify content opportunities and propose topics, formats, campaigns, and strategies.

• Maintain a regular publishing schedule while balancing planned campaigns with timely, reactive content.

• Design social graphics and visual assets in accordance with brand guidelines.

• Produce and edit short-form videos and assist with longer-form content as necessary.

• Maintain reusable templates, brand kits, and creative assets.

• Collaborate with creative teams and subject-matter experts.

• Oversee daily social activities across a growing range of brands and accounts.

• Liaise with stakeholders to gather information and develop timely content.

• Keep a working knowledge of each organization and its role within the QC Ecosystem.

• Monitor and respond to comments, direct messages, mentions, and other inbound social interactions.

• Support social engagement for corporate and assigned executive accounts.

• Engage in relevant industry discussions.

• Identify and route potential client, business development, partnership, media, or relationship opportunities.

• Address sensitive issues or reputational concerns promptly.

• Track audience growth, engagement, content performance, and channel trends.

• Monitor and report on established social media KPIs.

• Utilize performance data to refine content, timing, formats, and channel strategy.

• Stay updated on platform changes, algorithms, emerging channels, and social media best practices.

• Test and propose new strategies.

• Collaborate with marketing, business development, events, creative teams, leadership, and QC Ecosystem stakeholders.

• Develop relationships with subject-matter experts to uncover stories, insights, and content opportunities.

• Gradually take ownership of day-to-day social planning and decision-making.

⛳️ Requirements

• Minimum of 3 years of experience in social media management, content marketing, digital marketing, brand marketing, or a related field; equivalent demonstrated experience may be accepted.

• Proven experience managing content independently across multiple social media channels and preferably across various brands, business units, or clients.

• Exceptional writing and storytelling abilities.

• Capability to comprehend complex or technical information and translate it for external audiences.

• Strong visual judgment and familiarity with Canva, Adobe Creative Suite, or similar design platforms.

• Experience in creating and editing short-form video and other platform-specific content.

• Proficient in LinkedIn and familiar with X, TikTok, YouTube, and emerging platforms.

• Skilled in using social media scheduling, content calendar, analytics, and project management tools.

• Strong community management skills with the ability to determine when interactions require escalation or internal follow-up.

• Excellent organizational and prioritization skills across multiple brands, channels, deadlines, and stakeholder requests.

• Ability to quickly grasp unfamiliar businesses, industries, services, and technical concepts.

• Proactive working style with the judgment and confidence to recommend ideas, identify opportunities, and work autonomously.

• Comfortable utilizing AI and emerging technologies for research, ideation, content creation, and workflow efficiency.

• Portfolio or work samples required: online portfolio link or 3–5 relevant work samples.

• Preferred experience in B2B, engineering, infrastructure, energy, technology, industrial, data center, or other technical environments.

• Preferred experience managing social media for a multi-brand organization, agency portfolio, or multiple business units.

• Preferred experience supporting executive social media or thought-leadership accounts.

• Familiarity with paid social campaigns and content amplification preferred.

• Preferred experience in photography or videography.

• Preferred experience collaborating with business development or sales teams.

• Ability to meet specified physical requirements, including frequently remaining stationary and occasionally lifting up to 20 pounds.

• Ability to travel up to 5%, potentially to any or all 50 US states.

🏝️ Benefits

• A selection of comprehensive medical plans, including two PPO-style plans and a HDHP with HSA option.

• Flexible spending accounts (FSA).

• Dental and vision plans.

• Medical, dental, and vision benefits available for spouse/domestic partner and dependent children up to age 26.

• 401(k) with company match and self-directed brokerage account option.

• Paid time off, including additional leave during the last week of the year.

• Company-paid life insurance coverage for employees and eligible dependents.

• Short- and long-term disability and AD&D coverage.

• Opportunities for professional development.

• Tuition reimbursement.

• Assistance with professional licensing.

• Paid parental leave after one year of employment.

• Options for remote work arrangements.