Social Media Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in formulating social strategies for various brands and platforms, predominantly Instagram and TikTok.

• Aid in the development of the monthly content calendar, which includes creating, scheduling, and publishing content.

• Support the management of external agencies and content sources, directing strategy from a brand viewpoint.

• Cultivate and oversee communities across platforms and brands through daily community management efforts, both inbound and outbound.

• Monitor social listening and establish relationships with creators and consumers.

• Generate compelling content that aligns with brand direction to enhance channel growth and engagement.

• Assist in the development of social copy and captions, utilizing brand voice, timely references, and relatable community language.

• Identify opportunities and assist in the management of giveaways, partnerships, collaborations, and community gifting initiatives.

• Contribute to social reporting and social listening activities.

• Summarize monthly content efforts, insights, and opportunities for improvement.

• Stay informed about the social media landscape and industry trends.

• Collaborate with the social team, marketing partners, and external agencies to create materials that align with brand objectives and strategies.

• Perform additional responsibilities as needed.

⛳️ Requirements

• A minimum of 1.5 years of experience in organic social media and community management.

• Demonstrated ability to recognize trends and cultural moments while upholding a unique brand voice and perspective.

• Experience in supporting content strategy and ideation for beverage, CPG, beauty, or similar brands.

• Exceptional project management and organizational abilities across multiple projects, brands, and timelines.

• A strong enthusiasm for building digital communities and nurturing meaningful consumer connections.

• Ability to collaborate effectively and contribute creative ideas from a social media standpoint.

• A proactive mindset and meticulous attention to detail.

• Strong quality assurance skills, including the ability to identify typos and errors.

• Excellent communication skills and comfort in providing feedback to external agency partners.

• Experience in professionally managing customer service inquiries and outreach.

• Comfort in sharing ideas and engaging in team discussions and brainstorming sessions.

• Familiarity with social reporting and scheduling tools such as Dash, Sprout, and Trello is preferred.

• Experience in supporting cross-functional collaboration for product launches or retail initiatives is preferred.

• Understanding of influencer ecosystems, social/PR gifting campaigns, and creator-driven amplification strategies is preferred.

• Experience working simultaneously across multiple brands is a plus.

• Skills in content creation, including vertical video, on-camera presence, or meme/graphic content, are a plus.

• Availability to manage inbound and outbound communications during holidays and weekends as necessary.

• Full-time availability from Monday to Friday is required.

🏝️ Benefits

• Annual Bonus Opportunity.

• Medical, Dental & Vision coverage.

• Group Life and Accidental Death & Dismemberment (AD&D) insurance.

• Voluntary Life and AD&D insurance options.

• Group Short & Long-Term Disability coverage.

• 401(k) retirement plan.

• Paid Time Off.

• Flexible Spending Accounts.

• Employee Assistance Program.

• Discounts on Gym Memberships.

• Remote work arrangement available.