This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee security alerts across various platforms and identify possible threats.

• Evaluate and investigate alerts, analyze security logs, and differentiate between genuine threats and false alarms.

• Determine the severity of incidents, collect indicators of compromise (IOCs), and document findings from investigations.

• Manage and monitor security incidents within ServiceNow, ensuring adherence to Service Level Agreements (SLAs).

• Professionally communicate updates and recommendations regarding incidents to customers.

• Refer complex incidents to Level 3 analysts and the SOC Manager, and assist in containment and remediation efforts.

• Keep precise records of incidents, shift transitions, and operational documents.

• Provide support to customers throughout the ASEAN region as a part of the Managed Security Operations Center (SOC).

⛳️ Requirements

• A Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline.

• A solid understanding of cybersecurity principles, SIEM monitoring, incident management, identity security, endpoint protection, and email security.

• Familiarity with Microsoft security technologies, particularly Microsoft Defender.

• Basic knowledge of security log analysis, KQL, or PowerShell is advantageous.

• 1 to 2 years of experience in SOC operations, cybersecurity, or IT operations.

• Experience within a Managed Security Services Provider (MSSP) environment is a plus.

• Relevant certifications such as Microsoft SC-200, SC-900, CompTIA Security+, or ISC2 Certified in Cybersecurity are preferred.

• Strong analytical and problem-solving capabilities.

• Good written and verbal communication skills.

• High attention to detail and accuracy in documentation.

• Ability to work autonomously and maintain effectiveness under pressure.

• Willingness to work rotating shifts if necessary.

🏝️ Benefits

• No benefits, perks, or compensation extras are specified in the posting.