Senior Director, Facilities, Real Estate, Security Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise the planning, development, and management of InnovAge’s physical infrastructure across more than 25 locations in 7 states.

• Lead operations of multiple facilities, maintenance programs, and capital improvement initiatives.

• Manage facility services, vendor partnerships, and coordination with landlords.

• Create sustainability initiatives and energy monitoring programs.

• Oversee facility KPIs, work order systems, and adherence to healthcare regulations.

• Direct real estate strategies, including site acquisition, lease management, and portfolio oversight.

• Assist in site selection, budgeting, and the onboarding process for new locations.

• Manage construction contracts and evaluate vendor performance.

• Ensure the prompt execution of real estate transactions and legal documentation.

• Collaborate with Finance on capital and operational budgeting.

• Monitor and assess expenditures related to maintenance, development, and security operations.

• Oversee the comprehensive physical security program, which includes access control, surveillance, and incident response strategies.

• Lead the Safety & Security Operations Center and manage contracted guard force operations.

• Develop and implement physical security policies, audits, and training initiatives.

• Manage initiatives for workplace violence prevention and compliance with regulations.

• Mentor and guide Directors, Managers, Analysts, and external collaborators.

• Promote teamwork with Legal, HR, Finance, Operations, and Clinical departments.

• Drive initiatives for continuous improvement, innovation, and organizational alignment.

• Represent the Facilities and Real Estate department in strategic planning and executive discussions.

• Travel to various InnovAge worksites nationwide, including overnight and out-of-state travel for leadership meetings.

⛳️ Requirements

• Bachelor’s degree in Facilities Management, Real Estate, Construction, Engineering, Business Administration, or a related field.

• 8+ years of progressive leadership experience in facilities, real estate, or physical security, preferably within healthcare or senior care settings.

• In-depth knowledge of facilities operations, real estate transactions, security systems, and regulatory compliance.

• Demonstrated ability to manage multi-site operations, capital projects, and cross-functional teams.

• Exceptional communication, negotiation, and organizational abilities.

• A Master’s degree in a related discipline is preferred.

• Experience in healthcare call centers or familiarity with PACE programs is preferred.

• Knowledge of CAD, Corrigo, or other facilities management systems is preferred.

• For applicants in Florida, completion of a background screening through the Florida Care Provider Background Screening Clearinghouse is required.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Short- and long-term disability insurance.

• Life insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Supplemental life insurance options.

• Flexible spending accounts available.

• 401(k) savings plan with company matching contributions.

• Paid time off.

• Company-paid holidays.

• Patient-centered care model.

• A diverse and inclusive workplace.