Site of Care Area Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate, strategize, and implement programs that facilitate product administration options across selected healthcare sites.

• Collaborate with care sites throughout the Gulf Coast and Great Plains regions.

• Gather account intelligence for specific home infusion providers, clinics, and other care locations.

• Analyze outpatient administration options and the landscape of care sites in assigned areas.

• Engage with sites to assess their interest and capability to administer the product.

• Identify gaps in geography or care sites and formulate evaluation strategies.

• Provide overviews of the product and general clinical procedures in partnership with Medical Affairs and internal stakeholders.

• Recognize clinical, operational, and economic challenges impacting product administration.

• Create account plans to direct subsequent actions.

• Offer education related to access, including specific coding and billing information for the product.

• Utilize knowledge of payer considerations, reimbursement, billing, and coding for infused products.

• Coordinate with reimbursement/access and patient support functions.

• Assist in preparing for contracting setup by communicating account requirements to approved internal stakeholders.

• Act as the primary point of contact for sites of care in collaboration with Sales, Account Management, Patient Support Services, and reimbursement/access teams.

• Share insights, trends, barriers, and opportunities from sites of care with internal partners.

• Ensure all customer interactions adhere to Amgen policies, regulatory standards, and approved materials.

• Exemplify ethical, patient-focused, and professional engagement.

⛳️ Requirements

• Doctorate degree OR a Master’s degree with 2 years of experience in Business, Clinical, or Science fields OR a Bachelor’s degree with 4 years of relevant experience OR an Associate’s degree with 8 years of related experience OR a High school diploma/GED with 10 years of experience in Business, Clinical, or Science.

• A Bachelor’s degree is required; a discipline in Business, Clinical, or Science is preferred.

• At least 4 years of experience in the pharmaceutical/medical industry or in home infusion/clinic settings.

• Minimum of 2 years of account management experience in oncology, hematology, or rare diseases, specifically with infused therapies.

• A minimum of 2 years of experience in market access/site-of-care customer segments and reimbursement for infused products, including dealings with both commercial and government payers as well as billing/coding.

• Willingness to travel over 50%, which may include overnight and occasional weekend commitments.

• An advanced clinical or scientific degree, such as RN, PharmD, or MPH, or equivalent clinical experience.

• Experience with reimbursement in hematology or oncology.

• Direct experience in identifying and assessing available sites of care within infusion service environments.

• Recent experience in launching infused products.

• Capability to manage a geographically extensive territory with significant travel requirements.

• Strong skills in account management and customer engagement.

• Knowledge of infused therapy administration settings and site-of-care models.

• Understanding of market access, reimbursement, coding, and billing aspects for infused products.

• Ability to identify and analyze clinical, operational, and economic barriers.

• Competence in working effectively across Sales, Medical Affairs, Patient Support Services, and reimbursement/access teams.

🏝️ Benefits

• A comprehensive benefits package for employees, including a Retirement and Savings Plan with substantial company contributions.

• Group coverage for medical, dental, and vision care.

• Life and disability insurance options.

• Flexible spending accounts.

• An annual discretionary bonus program, or for field sales representatives, a sales-based incentive plan.

• Long-term stock-based incentives.

• Award-winning time-off policies.

• Flexible working models when feasible.

• Opportunities for career development.

• Financial planning options to save for retirement or other objectives.

• Support for work/life balance.