Site of Care Area Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate, strategize, and implement programs that facilitate product administration options across specified care sites.

• Collaborate with care sites throughout the Gulf Coast and Great Plains regions.

• Gather account intelligence pertaining to home infusion providers, clinics, and various care locations.

• Analyze outpatient administration options and the care site landscape within assigned regions.

• Assess the interest and capability of sites to administer the product.

• Identify geographical and site-of-care gaps and formulate evaluation strategies.

• Deliver product and general clinical administration procedure overviews in collaboration with Medical Affairs.

• Recognize clinical, operational, and economic challenges impacting product administration.

• Create account plans to determine optimal next steps.

• Provide educational resources related to access, including product-specific coding and billing details.

• Assist in the coordination with reimbursement/access and patient support services.

• Manage customer communications and internal processes related to the readiness for contracting setup.

• Act as the primary site-of-care liaison for Sales, Account Management, Patient Support Services, and reimbursement/access teams.

• Relay site-of-care insights, trends, challenges, and opportunities to internal stakeholders.

• Ensure all customer interactions adhere to Amgen policies, regulatory standards, and approved materials.

• Exemplify ethical, patient-focused, and professional engagement.

⛳️ Requirements

• Doctorate OR Master’s degree with 2 years of Business, Clinical, or Science experience OR Bachelor’s degree with 4 years of Business, Clinical, or Science experience OR Associate’s degree with 8 years of Business, Clinical, or Science experience OR high school diploma/GED with 10 years of Business, Clinical, or Science experience.

• Bachelor’s degree is required; preference for degrees in Business, Clinical, or Science disciplines.

• At least 4 years of experience in the pharmaceutical/medical industry or home infusion/clinic settings.

• Minimum of 2 years of account management experience in oncology, hematology, or rare diseases, including experience with infused therapies.

• At least 2 years of familiarity with market access/site-of-care customer segments and reimbursement for infused products, covering both commercial and government payers, along with billing and coding knowledge.

• Willingness to travel over 50%, including overnight and occasional weekend commitments.

• Advanced clinical or scientific qualifications, such as RN, PharmD, or MPH, or relevant clinical experience.

• Experience with reimbursement in hematology or oncology.

• Direct experience in identifying and assessing available care sites across infusion service environments.

• Recent experience with the launch of infused products.

• Strong account management and customer engagement skills.

• Comprehensive understanding of infused therapy administration environments and site-of-care models.

• Knowledge of market access, reimbursement, coding, and billing factors for infused products.

• Capability to manage a geographically extensive territory and substantial travel obligations.

🏝️ Benefits

• A robust employee benefits package, inclusive of a Retirement and Savings Plan with substantial company contributions.

• Group medical, dental, and vision insurance.

• Life and disability coverage.

• Flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock options and long-term incentives.

• Award-winning time-off policies.

• Flexible work arrangements where applicable.

• Opportunities for career advancement and development.

• Financial plans that enable saving towards retirement or other objectives.

• Support for work/life balance.

• Health and welfare plans available for employees and eligible dependents.