Site of Care Area Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate, strategize, and implement programs aimed at facilitating administration options for the product across specified care sites.

• Collaborate with care sites throughout the Gulf Coast and Great Plains regions.

• Cultivate comprehensive account intelligence for targeted home infusion providers, clinics, and other care locations.

• Analyze outpatient administration options and the site-of-care environment within assigned areas.

• Interact with care sites to assess their interest and capability to administer the product.

• Pinpoint geographic or site-of-care deficiencies and formulate plans to assess site interest and administration proficiency.

• Offer care sites an overview of the product alongside general clinical procedures related to its administration.

• Recognize clinical, operational, and financial obstacles impacting product administration.

• Create account plans that direct subsequent best actions.

• Provide education related to access, including product-specific coding and billing details.

• Assist in the coordination of reimbursement/access and patient support functions.

• Manage customer communications pertaining to contracting setup readiness.

• Function as the primary site-of-care contact for internal Sales, Account Management, Patient Support Services, Medical, and reimbursement/access teams.

• Relay site-of-care insights, trends, challenges, and opportunities to internal stakeholders.

• Ensure that customer interactions adhere to Amgen policies, regulatory standards, and approved materials.

• Exemplify ethical, patient-centric, and professional engagement.

⛳️ Requirements

• Doctorate degree OR

• Master’s degree with 2 years of experience in Business, Clinical, or Science OR

• Bachelor’s degree with 4 years of experience in Business, Clinical, or Science OR

• Associate’s degree with 8 years of experience in Business, Clinical, or Science OR

• High school diploma/GED with 10 years of experience in Business, Clinical, or Science.

• Bachelor’s degree is mandatory; preference for disciplines in Business, Clinical, or Science.

• At least 4 years of experience in the pharmaceutical/medical industry or in home infusion/clinic settings.

• Minimum of 2 years of account management experience in oncology, hematology, or rare diseases, which includes experience with infused therapies.

• At least 2 years of experience with market access/site-of-care customer segments and reimbursement for infused products, covering both commercial and government payers, as well as billing and coding.

• Willingness to travel over 50%, including overnight stays and occasional weekend responsibilities.

• Advanced clinical or scientific qualifications, such as RN, PharmD, or MPH, or relevant clinical experience.

• Experience in hematology or oncology reimbursement.

• Direct experience in identifying and assessing available care sites within infusion service environments.

• Sponsorship for this role is not guaranteed.

🏝️ Benefits

• A comprehensive employee benefits package, inclusive of a Retirement and Savings Plan featuring generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models where feasible.

• Opportunities for career development.

• Support for work/life balance.