Shift Leader, Production

This is a fully remote position, open to applicants in Tunisia.

📋 Description

• Oversee and direct the operations of the shift organizational unit aligned with established objectives and KPIs.

• Recognize opportunities for enhancement and contribute to the enhancement of service delivery.

• Ensure compliance with standards, governance, and execution of processes.

• Manage direct reports effectively.

• Organize regular team activities to address all operational phases and incoming requests.

• Establish objectives, tasks, and responsibilities for team members.

• Offer guidance, assess performance, and review outcomes.

• Determine training and development needs while supporting professional growth.

• Enhance team performance, organizational flexibility, diversity, succession planning, coaching, change management, and personal advancement.

• Adhere to legal, internal, safety, environmental, and operational excellence (OPEX) standards.

• Communicate risks and opportunities to leadership.

• Ensure customer satisfaction while contributing to financial goals and outcomes.

• Utilize company resources and materials effectively.

• Sustain cleanliness and orderliness.

⛳️ Requirements

• A university degree.

• At least 3 years of experience, preferably with a leadership background.

• Proficiency in both French and English.

• Competence in Microsoft Office.

• Skills in conflict management.

• Ability to provide and receive feedback.

• Proficient in moderation techniques.

• Strong negotiation skills.

• Capable of effective presentation.

• Proficient in problem-solving methodologies.

• Knowledge of project management principles.

• Compliance with applicable legal, internal, safety, and environmental regulations.

• Ability to meet deadlines and uphold quality standards.

🏝️ Benefits

• Flexibility to work remotely.

• Commitment to data protection compliance.

• Opportunities for training and professional development support.