ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, configure, and customize applications and modules on the ServiceNow platform, including FSM, ITOM, SOM, CSM, and ITSM.

• Develop and maintain custom scripts, UI policies, client scripts, business rules, and UI actions.

• Implement workflows, flows, and automation features within the ServiceNow platform.

• Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs.

• Ensure data integrity between ServiceNow and external systems.

• Collaborate with stakeholders to gather requirements and convert them into technical solutions.

• Troubleshoot and resolve technical issues and bugs related to ServiceNow applications.

• Adhere to SDLC best practices and ServiceNow development standards.

• Engage in upgrades, patching, and testing of new ServiceNow releases.

• Prepare and maintain technical documentation and user training materials.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• 5 years of practical experience in developing and configuring ServiceNow.

• Strong grasp of ServiceNow architecture, data model, and modules.

• Experience with ServiceNow Flow Designer, IntegrationHub, and Service Portal.

• Proficient in integrating ServiceNow with external systems using REST, SOAP, and MID Server.

• Familiarity with ITIL processes and best practices.

• Preferred: ServiceNow Certified System Administrator (CSA) certification.

• Preferred: ServiceNow Certified Application Developer (CAD) or related module certifications.

• Preferred: Experience with Agile development and DevOps tools such as Git and Jenkins.

• Strong analytical, problem-solving, and communication abilities.

• Capability to maintain data integrity between ServiceNow and external systems.

• Experience in gathering stakeholder requirements and translating them into technical solutions.

• Experience in troubleshooting and resolving technical issues and bugs in ServiceNow applications.

• Knowledge of SDLC and ServiceNow development standards.

• Experience in participating in upgrades, patching, and testing of ServiceNow releases.

• Ability to create technical documentation and user training materials.

🏝️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

• Federal employment-law applicant rights information provided.

• Remote work arrangement.