ServiceNow Architect

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Collaborate closely with business stakeholders, platform owners, and technical teams to comprehend requirements and convert them into effective solutions.

• Design and direct scalable ServiceNow solutions adhering to platform best practices, ensuring long-term maintainability and alignment with customer business needs.

• Offer architectural and technical direction to development and delivery teams, facilitating solution design, implementation, troubleshooting, and testing.

• Understand and provide insights on ServiceNow capabilities across various modules, recognize synergies, and suggest opportunities for enhanced platform adoption.

• Actively identify potential improvement areas, question existing methodologies when necessary, and articulate the business and technical rationale behind recommendations.

• Assist in the creation of customer ServiceNow roadmaps, taking into account current requirements, future possibilities, integrations, and the overall platform architecture.

• Investigate ways to utilize AI, automation, and emerging ServiceNow features to enhance customer processes and business results.

• Remain informed about ServiceNow releases, new functionalities, platform advancements, and relevant technology trends.

• Support and consistently enhance customers' current ServiceNow environments, ensuring solution quality, uniformity, and sustainable platform development.

⛳️ Requirements

• Over 5 years of experience with ServiceNow, ideally in architecture, solution consulting, or senior technical positions.

• Comprehensive understanding of the ServiceNow platform, including its modules, features, and how they integrate.

• Capability to grasp business needs and convert them into scalable, sustainable ServiceNow solutions.

• Strong technical knowledge, analytical skills, and problem-solving abilities.

• Confidence to advise and constructively challenge clients, articulate recommendations, and guide decision-making processes.

• Ability to maintain a broader perspective, identify improvement opportunities, and support long-term platform evolution.

• Experience in solution design, technical guidance, testing, and quality assurance.

• Familiarity with AI, LLMs, and their potential applications in ServiceNow, or a keen interest and willingness to develop expertise in this field.

• Enthusiasm for business technology, innovation, and generating measurable value for customers.

• Proactive and self-motivated with the capacity to work both independently and collaboratively.

• Excellent communication skills and confidence in engaging with both business and technical stakeholders.

• Proficiency in English.

🏝️ Benefits

• Flexible working hours.

• Option to work from anywhere.

• Competitive compensation package.

• Opportunities for both employees and contractors.

• Independent work within a supportive senior team.

• Nordic work culture focusing on fairness, equality, and trust.

• International, dynamic, and enjoyable environment.

• Openness and adaptability.

• Diverse, equitable, and inclusive workplace.

• Support for a healthy work-life balance.

• Opportunities for learning and professional growth.