Service Engineer – Municipal

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Perform preventative and corrective maintenance on-site.

• Execute commissioning, upgrades, and refurbishments.

• Provide technical and commercial support to clients after sales.

• Collect client feedback to aid in future product development.

• Establish and nurture strong relationships with clients.

• Suggest enhancements to system reliability and productivity.

• Diagnose and troubleshoot issues to ensure smooth operation of systems.

• Adapt to customer requirements, including availability on weekends and public holidays when necessary.

• Participate in the on-call rota as experience grows.

• Serve municipal clients throughout the UK.

⛳️ Requirements

• Prior experience as a Service Engineer in the municipal sector.

• Familiarity with sewage and drinking water treatment facilities.

• NVQ or higher in Mechanical, Electrical, or Chemical Engineering or a related field, or actively working towards it; preferred but not mandatory.

• Strong communication abilities and experience in client engagement, providing solutions, and managing difficult conversations.

• Exceptional organizational and time-management skills, with the capability to prioritize tasks and oversee multiple projects.

• Punctual, well-presented, professional, and focused on customer service.

• A full UK driving license is a must.

• Willingness to adapt to client needs and varying work hours, including some weekends and public holidays.

• Eagerness to participate in the on-call rota as expertise develops.

🏝️ Benefits

• 25 days of annual leave plus bank holidays.

• Day off for your birthday.

• Company vehicle and fuel card provided.

• Opportunities for commission and overtime.

• Career development through an engineer progression framework.

• Enhanced pension plan.

• Access to exclusive discounts and recognition programs.

• Eye care and flu voucher benefits.

• Wellbeing services, including 24/7 virtual GP consultations.

• Rewards for referring friends.

• Optional BUPA Private Medical Insurance.

• Ability to buy or sell annual leave.

• Group Income Protection coverage.

• Dental Insurance options.

• Travel Insurance coverage.

• Group Life Assurance provisions.

• Critical Illness coverage for employees and partners.

• Personal Computer Scheme available.

• Car Leasing Scheme offered.

• Cycle to Work Scheme participation.