Senior Workers' Compensation Claims Representative

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Strategize, recommend, and conduct investigations into workers’ compensation claims.

• Oversee workers’ compensation claims that necessitate prompt investigations and financial precision.

• Ensure benefit supervision, proper file management, and compliance with statutory regulations.

• Utilize professional resources including medical professionals, attorneys, and regulatory bodies.

• Build and sustain productive business relationships with clients.

• Collect and analyze data to guide claim-related decisions.

• Determine disability benefit rates and assess claim financial liabilities.

• Employ modern technology to achieve precise and effective claim resolutions.

• Exhibit professionalism and diplomacy during interactions with customers.

• Contribute to teamwork, operational efficiency, employee engagement, and ongoing improvement.

⛳️ Requirements

• At least 2+ years of experience in managing workers’ compensation claims is required.

• Required certification exams and adjusting licenses as mandated by state regulations.

• Exceptional interpersonal abilities.

• Strong commitment to providing excellent customer service.

• Proven strong written and verbal communication skills.

• Consistently demonstrated high performance and achievement throughout career.

• Excellent time management skills with the ability to prioritize effectively.

• High School Diploma is required.

• Bachelor’s Degree is preferred.

• Must reside in New Mexico.

• Must be available Monday through Friday during standard business hours.

🏝️ Benefits

• Short-term or annual bonuses.

• Long-term incentives.

• On-the-spot recognition.

• 100% remote work arrangement.

• 5 weeks of training.