Senior UX Product Manager

This is a fully remote position, open to applicants in Utah.

📋 Description

• Lead and oversee the UX team, offering guidance, coaching, mentorship, and opportunities for professional development.

• Define and propel the UX vision, strategy, standards, and priorities across the entire product portfolio.

• Collaborate with Product and Engineering leadership to optimize UX resources and ensure alignment with broader product goals.

• Engage with customers and stakeholders to identify workflows, pain points, and potential opportunities.

• Convert customer and business challenges into explicit product requirements, user journeys, and experience priorities.

• Work in partnership with Product Managers, UX Designers, and Engineers throughout the phases of discovery, design, development, and delivery.

• Utilize Figma for collaboration on user journeys, concepts, prototypes, and design-related decisions.

• Create and uphold scalable design systems, UX patterns, and standards.

• Leverage customer feedback, usability testing, product telemetry, and various insights to perpetually enhance product experiences.

• Spot opportunities for AI-driven conversational, assistive, and agentic customer experiences.

• Advocate for the application of AI within the UX team for research, ideation, prototyping, analysis, and design processes.

• Balance customer needs, usability, technical feasibility, business priorities, and delivery constraints.

⛳️ Requirements

• Proven experience in managing a UX, Product Design, or Design team.

• Familiarity with enterprise SaaS products.

• Experience with CPQ, CRM, document automation, commerce, or intricate workflow applications.

• Background in designing or managing AI-driven, conversational, copilot, or agentic experiences.

• Experience in establishing or overseeing design systems.

• Knowledge of modern web development and component-based UI frameworks.

• Understanding of WCAG accessibility standards.

• Experience utilizing product analytics and telemetry to inform UX decisions.

• Proven track record of collaborating with distributed Product and Engineering teams.

• Sufficient technical knowledge to engage in productive discussions with Engineering regarding feasibility and trade-offs.

• Proficiency with Figma.

• Capability to comprehend complex workflows and convert customer and business challenges into product requirements, user journeys, and experience priorities.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Life Insurance.

• Voluntary Disability Insurance.

• Company Stock Plan.

• Company Bonus Plan.

• Health Savings Account (HSA) and Flexible Spending Account (FSA).

• 401(k) with Company Match.

• Teladoc Virtual Healthcare.

• Health Advocate Program.

• Paid Holidays and Generous PTO—we encourage you to utilize it!

• Flexible work environment rooted in accountability and trust.

• Opportunities for continuous technical learning and career progression.