Senior Telestaff Solution Consultant

This is a fully remote position, open to applicants in North America.

📋 Description

• Design the architecture of the application.

• Apply the established implementation process to achieve set milestones and completion dates.

• Provide mentorship to colleagues.

• Ensure high-quality delivery of TeleStaff services for the practice.

• Collaborate with the leadership team and UKG to utilize existing technological and product advancements.

• Conduct analysis of current business processes and rules.

• Partner with team members to design and implement a seamless UKG solution.

• Execute software implementations across various environments using professional tools and concepts.

• Guide customers on system configuration, industry-specific features, best practices, and procedural guidelines.

• Perform application research, assist in creating testing scenarios, and offer testing support.

• Prioritize issues and respond effectively to critical situations.

• Contribute to the HRchitect Tech Trends Blog.

• Engage with customers to foster strong relationships.

• Seek opportunities within the team to broaden experience.

• Exhibit accuracy and responsiveness towards teammates and customers.

⛳️ Requirements

• Prior experience with UKG TeleStaff is mandatory.

• Strong communication and leadership abilities are essential.

• Comfortable with appearing and speaking in video calls.

• Capability to work independently.

• Ability to collaborate effectively as a team member.

• Exceptional time management and multi-tasking skills.

• Must be able to work remotely from a home office located in North America.

• Demonstrated accuracy in executing tasks is required.

• 3-10 years of experience implementing UKG TeleStaff Cloud or prior versions.

• Experience in delivering the unified WFM/TS solution to clients, ideally for SMBs, with a minimum of 5+ years of relevant work experience.

• Preferred broad knowledge of scheduling, workforce management, HR/Payroll, ERP, or similar domain products/systems.

• Engagement as an independent contractor is necessary.

• This is a remote position with potential client-facing meetings during standard North American business hours.

• The contractor must maintain timely communication and adhere to agreed-upon project deadlines.

• The contractor is expected to comply with HRchitect’s delivery standards, documentation requirements, security protocols, and client communication practices.

🏝️ Benefits

• Competitive compensation package.

• Flexible working hours.

• Opportunity for professional development and growth.

• Supportive team environment.

• Access to the latest tools and technologies.