Senior Technical Service Representative

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Deliver business insights to existing clients while identifying and creating new opportunities.

• Implement customer account strategies effectively.

• Work collaboratively with the client's management team.

• Maintain clear communication with Corbion’s key account team.

• Support Corbion's RDA in the testing and development of innovative technologies.

• Participate in internal customer teams to discuss risks and opportunities.

• Drive sales through the testing and demonstration of Corbion products.

• Assess procedures and processes at client facilities, providing technical solutions to existing challenges.

• Engage in plant start-ups, which may involve two weeks of continuous travel.

• Carry out additional responsibilities as needed.

⛳️ Requirements

• AIB Graduate and/or over 10 years of experience in the baking industry preferred.

• Strong background in large wholesale baking with management experience in operations.

• Comprehensive knowledge of ingredient functionality, formulation, fully automated baking processes, and equipment operation.

• Proficient understanding of formulation and the ability to create a formula from scratch.

• Capability to initiate a project from the initial concept through product development, R&D testing in our laboratories, and implementation via plant trials.

• Proven success in collaborating with various internal teams and clients.

• Exceptional skills in process problem-solving and troubleshooting.

• Experience in developing and presenting seminars and training programs to both internal staff and customers.

• Self-driven with outstanding written, electronic, and verbal communication abilities.

• Willingness to travel extensively, including 75% domestically and occasional international travel.

• Proficient in Word, Excel, PowerPoint, and Outlook.

🏝️ Benefits

• Potential for bonuses.

• Paid time off, including company holidays.

• 401K plan with company matching.

• Medical, dental, vision, and basic life insurance coverage for employees and qualifying dependents.

• Flexible spending accounts.

• Educational assistance.

• Short- and long-term disability coverage.

• Employee Assistance Program (EAP).

• Benefits for lifestyle and wellness.