Senior Technical Project Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Lead the comprehensive deployment of cloud-based platforms, encompassing system configuration, testing, and go-live assistance.

• Work collaboratively with customers, partners, and internal teams to deliver scalable, secure, and resilient IT solutions for public safety.

• Develop and oversee project and technical implementation plans, which include infrastructure readiness, data flows, and failover testing.

• Coordinate with DevOps, R&D, and Solution Architects to ensure product capabilities align with deployment requirements.

• Manage stakeholder expectations, proactively resolve issues, and guarantee the delivery of milestones.

• Facilitate the transition of systems to customer IT teams and lead onboarding/training as necessary.

• Identify post-deployment support requirements and opportunities for optimizing add-on services.

• Act as the primary technical liaison among engineering, product, implementation teams, public safety stakeholders, partners, and customers.

• Oversee projects from initiation through to go-live, coordinating both technical and operational resources.

⛳️ Requirements

• PMP or CAPM certification is required.

• Over 5 years of experience managing global technical projects, ideally within a B2B SaaS, IT, or cloud services environment.

• Proven experience leading cross-functional teams through cloud or hybrid infrastructure implementations.

• Strong understanding of IT infrastructure, networking principles, and cloud deployment models (AWS, Azure, etc.).

• Ability to convert customer requirements into actionable technical plans.

• Confidence in engaging with both technical and executive stakeholders.

• Willingness to travel domestically to support project execution and client success (up to 20% or more).

• Preferred: Experience with ESInet and NG911 i3-compliant technologies.

• Preferred: Familiarity with systems utilized by PSAPs or other emergency services.

• Preferred: Experience managing projects that involve cloud-native architectures or real-time communication platforms.

• Preferred: Demonstrated ability in utilizing AI tools, cross-platform integrations, and innovative technologies.

• Must currently reside in the United States.

🏝️ Benefits

• Competitive salary and a 401k plan with employer matching.

• Discretionary paid time off.

• Paid parental leave available for all employees.

• Comprehensive Medical, Dental, and Vision plans.

• Access to Fitness Programs.

• Support for Emotional & Mental Wellness.

• Opportunities for Learning & Development.

• Availability of snacks in Axon offices.