Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of program planning, implementation, and outcomes for complex, high-impact Auto Retail projects.

• Identify operational signals and customer challenges.

• Examine issues and opportunities, providing clear, prioritized recommendations.

• Propel PM-prioritized projects from technical planning through to launch and execution.

• Assess post-launch outcomes and pinpoint areas for iteration and enhancement.

• Lead intricate, cross-functional software projects from alignment to delivery.

• Collaborate with Product, Engineering, Servicing, Analytics, Machine Learning, Fraud, Legal, Compliance, Operations, and dealer-facing partners.

• Convert ambiguous problem areas into actionable plans with defined milestones, dependencies, risks, decision points, and responsible parties.

• Work alongside Product Managers to shape business strategy and set priorities.

• Collaborate with Engineering Managers and engineering teams on technical strategies and execution plans.

• Assess software architecture, data models, data flow, data pipelines, and technical trade-offs.

• Identify obstacles, clarify responsibilities, highlight downstream impacts, and mitigate delivery risks.

• Implement streamlined program management practices that enhance coordination and visibility.

⛳️ Requirements

• Proven experience in a Technical Program Management role, overseeing complex, cross-functional software initiatives.

• Experience in translating ambiguous, multi-stakeholder challenges into actionable plans with milestones, dependencies, risks, and clear accountability.

• Experience working in a TPM or similar capacity directly with product managers and engineering managers and their teams.

• Technical proficiency in software architecture, data models, third-party vendor integrations, and data pipelines.

• Proven track record of delivering initiatives across Product and Engineering while linking program execution to tangible business or customer outcomes.

• Preferred: experience in a complex industry, multi-sided marketplace, or B2B2C setting.

• Preferred: background in financial services, auto retail, servicing, fraud, analytics, Machine Learning, or other operationally complex fields.

• Preferred: experience in establishing and enhancing program management processes.

• Preferred: experience in a growth-stage technology firm or similarly rapid-paced environment.

🏝️ Benefits

• Competitive compensation, including base salary, bonus potential, and annual equity grants that vest quarterly.

• 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually.

• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only).

• Comprehensive medical, dental, vision, and wellness resources for US employees; supplemental health coverage for Canada.

• Contributions to Health Savings Accounts for eligible plans (US only).

• Life insurance and disability coverage provided.

• Paid time off, sick leave, and company holidays.

• Paid family and parental leave.

• Family-oriented fertility, parenthood, and caregiving benefits.

• Employee Assistance Program offering mental health support and life-centered resources.

• Financial planning tools and concierge service (US only).

• Annual wellness allowance.

• Annual productivity allowance for relevant tools and resources.

• Team events, all-company updates, and employee resource groups.

• Catered lunches and fully stocked micro-kitchens at offices in the Bay Area, Austin, Columbus, and New York City.