Senior Technical Program Manager

This is a fully remote position, open to applicants in Utah.

📋 Description

• Oversee the planning, coordination, and implementation of various technical programs that support Kenect's AI platform.

• Collaborate with engineering teams, leadership, and various stakeholders to set program objectives, define deliverables, and uphold clear timelines and expectations.

• Organize and lead Agile/Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.

• Proactively identify and eliminate obstacles, address challenges, and assist development teams in maintaining momentum and fulfilling delivery commitments.

• Create and sustain program plans, project timelines, milestones, and success metrics.

• Identify program risks, dependencies, and potential delays, while implementing proactive strategies for mitigation.

• Provide support to fully remote development teams across various locations and time zones.

• Use Jira, Confluence, and Excel to track deliverables, maintain documentation, monitor performance, and generate reports.

• Establish and continually enhance program management processes, Agile practices, and documentation standards.

• Manage competing priorities and cross-functional dependencies effectively.

• Communicate program status, milestones, risks, and changes to leadership and stakeholders.

• Promote continuous improvement by identifying opportunities to optimize workflows, enhance team efficiency, and strengthen program delivery.

⛳️ Requirements

• Minimum of 5 years of experience in a product or technology organization, including experience in a SaaS environment.

• Proven track record in managing technical programs or projects, ideally in support of software development or engineering teams.

• Strong knowledge of Agile/Scrum methodologies, with practical experience facilitating sprint ceremonies and supporting sprint-based software delivery.

• Experience working with fully remote or distributed teams.

• Proficient in Jira, including boards, sprints, epics, and reporting; Confluence for documentation and collaboration; and Excel for tracking and analysis.

• Demonstrated ability to manage multiple programs, competing priorities, timelines, and cross-functional dependencies.

• Strong problem-solving and analytical capabilities.

• Excellent written and verbal communication skills, with the ability to effectively convey technical information, program updates, and business priorities to diverse audiences.

• Capacity to influence stakeholders, cultivate relationships, and drive results without direct authority.

• Exceptional organizational skills, meticulous attention to detail, and a proactive approach to planning, execution, and continuous improvement.

• Comfortable navigating ambiguity, adapting to shifting priorities, and taking ownership of outcomes in a fast-paced environment.

• Bachelor's degree in a related field or equivalent relevant experience.

• An advanced degree or professional certifications in program management or Agile methodologies are advantageous.

🏝️ Benefits

• Health, Dental, Vision, Life & Disability Insurance.

• Your birthday is a paid day off.

• Onsite gym.

• Breakroom stocked with snacks and drinks.

• Convenient location adjacent to freeway entrance/exit.